Medical Collections Specialist

hace 2 meses


Costa Rica Stryker A tiempo completo

About Stryker

Stryker is a leading medical technology company driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that impact more than 100 million patients annually.

Job Overview

This role is responsible for ensuring timely payments from customers and meeting cash collection and aging targets.

Responsibilities:

  • Make sure payments are received as per the established terms.
  • Complete daily worklists following the appropriate steps of the collection strategy.
  • Timely document, log, and escalate unsolved disputes.
  • Complete reports on the status of delinquent accounts and related collection efforts.
  • Cultivate strong relationships with internal customers, including Sales, Customer Service, and other departments.
  • Timely escalate large collection or reconciliation issues.
  • Identify and address payment concerns and red flags before they become problems.
  • Work with other Invoice to Cash teams to improve processes.
  • Maintain accurate customer master data elements.
  • Comply with all internal control procedures to ensure accurate financial records.

Requirements

To be successful in this role, you will need:

  • A technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance, or a related field.
  • Intermediate to advanced MS Office Suite skills.
  • Fluent spoken and written English.
  • Experience in collections-related systems (Oracle, JDE, SAP), preferred.
  • 2-3 years of relevant experience in a Collections role.
  • Ability to work well with cross-functional teams and multi-task.
  • Good communication and interpersonal skills, attention to detail, and ability to communicate complicated issues effectively.

Salary

The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience.



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