Senior Collections Professional
hace 2 semanas
About Stryker Corporation
We are a leading medical technology company committed to helping healthcare professionals improve patient outcomes.
Job Title: Senior Collections Analyst
Estimated Salary: $80,000 - $110,000 per year
Job Description:
Overview
Stryker Corporation is seeking an experienced Senior Collections Analyst to join our team in Costa Rica. As a key member of our Invoice to Cash team, you will be responsible for performing highly complex A/R portfolio management activities to ensure the payment of open receivables as per agreed terms.
Responsibilities
- Effectively manage a worklist comprised by the most complex accounts in the portfolio.
- Take on complex reporting and month-end reconciliation responsibilities when needed.
- Effectively contact all customers in the assigned portfolio to ensure payment as per terms.
- Promptly log and follow-through on any disputed balances, so that they are resolved and paid.
- Provide information for reports on delinquent accounts as needed.
- Escalate to Management, Credit, and Internal Partners accounts in delinquency proactively.
- Promote strong collaborative relationships with internal customers, including Customer Service, Sales, and other departments.
- Perform reconciliation of accounts to resolve problems.
- Identify, recognize, and address red flags before they become problems.
- Work with other Invoice to Cash teams to help resolve operational issues and improve processes.
- Maintain documentation on transactions to facilitate the review and audit of books and records.
Requirements
- A technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance, or a related field.
- Adequate use of the MS Office Suite; advanced Excel is required.
- C1 level English; other languages are a plus.
- Relevant experience on SAP and Oracle; JDE is a big plus.
About You
You must have 3 to 5 years of relevant working experience in Business-to-Business collections and relevant experience in Finance Shared Services Centers, preferably in American or Multinational companies. Ability to work well with cross-functional teams and multi-task. Good communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively. Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment. Effective problem-solving skills.
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