AP Transaction Specialist
hace 2 días
**Company Overview**
Zoetis is a leading animal health company dedicated to developing innovative solutions for the global animal health industry. Our commitment to innovation, quality, and customer satisfaction has made us a trusted partner for farmers, veterinarians, and pet owners worldwide.
**Job Summary**
We are seeking an experienced AP Transaction Specialist to join our Shared Service Center team in Costa Rica. The successful candidate will be responsible for supporting efficient and accurate processing of P2P transactions in a timely manner, ensuring compliance with statutory requirements, Sox Controls, company policies, processes, procedures, internal controls, and Finance objectives.
**Key Responsibilities:**
- Support efficient and accurate processing of P2P transactions in a timely manner.
- Function within a team environment, providing support to meet Service Level Agreement (SLA) expectations and customer expectations, and backfilling other P2P Associate II role when required.
- Ensure accounts payable operations comply with statutory requirements, Sox Controls, company policies, processes, procedures, internal controls, and Finance objectives.
- Adhere to deadlines set by leadership and the business, proactively monitoring and raising instances where deadlines cannot be met in a timely fashion.
- Support issue resolution for potential duplicates or entries processed by mistake into AP accounts.
- Support resolution of invoices that are posted to SAP with a blocked status.
- Support clearing of invoices or entries performed by AP or R2R teams.
- Support special projects as needed.
**Requirements:**
To succeed in this role, you will require:
- A third-level education.
- At least 2 years' experience with Procurement & AP processes, administration, terminology, category knowledge, and advanced error resolution methods.
- Experience working with SharePoint-based ticketing systems and Invoice Management Solutions (preferably OpenText).
- Experience working with ERP systems (preferably SAP).
- Knowledge, insight, and experience in financial administrative and accounting processes.
- Experience working in a customer-focused environment.
- Previous shared service center experience, in either an AP, Procurement, or Customer Service Capacity.
**Skills and Qualifications:**
The ideal candidate will possess:
- Proficiency in English, Portuguese, and local languages, if required by market standards.
- Excellent oral and written communication skills.
- Proven ability to work in a team environment with good analytical and problem-solving skills around accounting analytics and processes.
- Proven ability to maintain high standards in invoice processing and quality assurance of posted invoices.
- Demonstrated interpersonal skills, customer management skills, analytical, change management, and communication skills.
- Good managerial skills (people and workflow).
- BASIC computer skills (Word, PowerPoint).
- Advanced Excel analytics capability, including pivot tables and data slicing.
**What We Offer:**
We offer a competitive salary and benefits package, including private healthcare and insurance, meal allowance, parking, corporate events for employees, association with Asociación Solidarista, professional and supportive working environment, co-funding of professional qualifications and program tuition reimbursement, possibility to work remotely from home on selected days, modern office space with Doctor's office, and exposure to a dynamically growing leader of the global animal health-care segment.
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