Customer Service Representative

hace 1 semana


San José, San José, Costa Rica Convera A tiempo completo

**Role Overview**:

The Client Support Specialist role at Convera is designed to deliver exceptional customer experiences through timely and efficient handling of pre- and post-transaction queries.

**Key Responsibilities**:

Keying in transactions, sending customer communications, and processing payments are essential tasks in this role.

**Additional Responsibilities**:

Maintain accurate records, ensure timely and accurate handling of client requests, and participate in team initiatives as needed.

**Requirements**:

Liaising with internal departments, adhering to compliance and regulatory requirements, and delivering high-level customer service are critical aspects of this role.



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