Customer Experience Specialist

hace 5 días


San José, San José, Costa Rica Infotree Global Solutions A tiempo completo

Infotree Global Solutions is a dynamic organization that values exceptional customer experiences. We are seeking a skilled Frontline Client Support Associate to join our team.

This role is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about delivering outstanding customer service. As a Frontline Client Support Associate, you will play a crucial part in ensuring Service Level Agreement (SLA) compliance, process adherence, and customer satisfaction.

Key Responsibilities:

  • Provide timely and effective support to clients via various communication channels
  • Work collaboratively with internal stakeholders to resolve complex issues
  • Develop and maintain in-depth knowledge of company products and services

What We Offer:

  • A competitive estimated salary of $40,000 - $60,000 per year, based on experience and location
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off
  • Ongoing training and development opportunities to enhance your skills and career growth

Requirements:

  • High School Diploma or GED Equivalent
  • Strong command in English Language, C1 minimum
  • At least 1 year of experience in customer service roles

Why Choose Infotree Global Solutions?

  • We foster a collaborative and inclusive work environment that encourages innovation and creativity
  • We prioritize employee growth and development, offering ongoing training and mentorship
  • We reward excellence and performance, providing opportunities for career advancement

Join our team and become a part of a dynamic organization that values exceptional customer experiences and employee growth.



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