Customer Experience Representative

hace 4 semanas


San José, San José, Costa Rica Teleperformance A tiempo completo

At Teleperformance, we are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our Customer Experience team, you will play a vital role in delivering exceptional customer service and support.

This is an exciting opportunity to work with customers from diverse backgrounds, providing timely and satisfactory solutions to their inquiries and issues related to the Insulet OmniPod System.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to empathize with customers while providing reassuring responses. Additionally, they will have a strong analytical ability, enabling them to troubleshoot complex issues and provide accurate information.

We are looking for individuals who can work effectively in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply.

Main Job Requirements:

  • A high school diploma or equivalent is required.
  • A minimum of 2 years of experience in a technical or clinical/medical-based device support role, or a combination of 1 year in technical, clinical/medical plus 1 year in customer care or Insulet test-approved experience is preferred.
  • Experience with electronic documentation systems is essential.
  • A strong background in HIPAA is highly desirable.

Key Skills:

  • Excellent typing skills with a high rate of accuracy (25+ WPM).
  • Proficiency in English and French (B2 level) for multilingual candidates.
  • Strong analytical ability.
  • Excellent interpersonal skills.
  • Effective problem-solving skills.

Compensation and Benefits:

We offer a competitive salary range of $83,333 - $96,667 per month, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, retirement planning, and paid time off.



  • San José, San José, Costa Rica Teleperformance Costa Rica A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Teleperformance Costa Rica.


  • San José, San José, Costa Rica Clearsource A tiempo completo

    About ClearSourceWe're a people-driven company dedicated to delivering exceptional customer experiences every day. Our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy - define our DNA and make us a great company to work for.At ClearSource, we support all our people in helping them realize their greatest...


  • San José, San José, Costa Rica Clearsource A tiempo completo

    About ClearSourceClearSource is a people-driven company that excels at delivering exceptional customer experiences every day. Our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy - define our DNA and make us a great company to work for.We support all our people in helping them realize their greatest...


  • San José, San José, Costa Rica Hultec Group A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a fully bilingual customer service representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns, and ensuring their complete satisfaction with our products and services.Key...


  • San José, San José, Costa Rica Scalesource A tiempo completo

    **Job Title: Customer Service Representative****Job Summary:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for building strong relationships with our clients, providing outstanding customer service, and driving sales growth.**Key...


  • San José, San José, Costa Rica Iceberg Health Injury A tiempo completo

    Company Overview: Iceberg Health Injury is a leading provider of exceptional patient care and customer service.">About the Role: We are seeking an experienced Multilingual Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for interacting with current and potential patients, providing them with...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    We are looking for a skilled Customer Service Representative to join our team at Courtyard San Jose Escazu.This is a full-time position with a competitive salary of approximately $35,000 per year, depending on experience.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced...

  • Sales Representative

    hace 1 semana


    San José, San José, Costa Rica E2E Technology Solutions A tiempo completo

    Job DescriptionE2E Technology Solutions is seeking a highly motivated and experienced Sales Representative - Customer Support Specialist to join our team. This role requires excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment.About the JobThe Sales Representative - Customer Support Specialist...


  • San José, San José, Costa Rica Nearlinx A tiempo completo

    Job Overview:Nearlinx is seeking a skilled Customer Service Representative to join our team. This full-time position requires excellent communication skills, a strong work ethic, and the ability to work effectively under pressure.Salary Information: The estimated salary for this position is $4,550 per month.Responsibilities:This role involves providing...


  • San José, San José, Costa Rica Webxloo, Llc A tiempo completo

    Job Overview:At Webxloo, Llc, we are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. This role involves assisting clients with product inquiries, troubleshooting, and technical support.Key Responsibilities:Assist clients with product inquiries, troubleshooting, and technical supportConduct outbound...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **Role Summary**We are seeking a skilled Customer Service Representative to join our team at Emerson. In this role, you will be responsible for providing exceptional customer service to our global customers, ensuring timely and accurate information is shared.**Key Responsibilities**- Provide customer service support for pricing, availability, and delivery...


  • San José, San José, Costa Rica Infotree Global Solutions A tiempo completo

    At Infotree Global Solutions, we are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through inbound calls.As a Call Center Professional, you will play a critical part in resolving customer inquiries and issues in a timely and professional...


  • San José, San José, Costa Rica Emerson A tiempo completo

    **About the Role**We are seeking a highly skilled Customer Service Representative to join our team at Emerson. The successful candidate will provide exceptional support to customers, ensuring timely and accurate resolution of their queries and concerns.**Key Responsibilities**Input orders into Salesforce, SAP, and Oracle systemsCreate, retrieve, open, and...


  • San José, San José, Costa Rica Emerson A tiempo completo

    We are seeking a talented Customer Service Representative to join our team at Emerson.As a key member of our customer-facing team, you will play a vital role in providing exceptional support and service to our customers. Your primary responsibilities will include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing...


  • San José, San José, Costa Rica Imagineer Customer Experience A tiempo completo

    ¡Oportunidad de crecimiento para profesionales ambiciosos!Cómo nos destacamos:- Equipo de consultores altamente motivados y analíticos.- Orientado a objetivos de venta, crecimiento de mercado y estrategias de penetración en las cuentas.Nuestro equipo busca a:- Un gerente de desarrollo de negocios experimentado con habilidades sólidas en ventas y...


  • San José, San José, Costa Rica Costa Rica's Call Center A tiempo completo

    Job Title: Sales and Customer Service RepresentativeWe are seeking a skilled Sales and Customer Service Representative to join our team at Costa Rica's Call Center. This role involves engaging with customers, building relationships, and driving sales growth while providing exceptional customer service.About UsCosta Rica's Call Center is a leading provider of...


  • San José, San José, Costa Rica June Homes A tiempo completo

    We're seeking a highly skilled Virtual Customer Service Representative to join June Homes' remote team. In this role, you'll work closely with our international clients in the real estate and hospitality sectors.The base salary for this position is $9,600 annually, or approximately $800 per month. There are opportunities for additional incentives based on...


  • San José, San José, Costa Rica Convera A tiempo completo

    Job Description:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Convera. As a key member of our customer-facing function, you will be responsible for delivering exceptional customer service and quality in accordance with Service Level Agreements.Key Responsibilities:Respond to customer inquiries and resolve...


  • San José, San José, Costa Rica Real Time Social A tiempo completo

    Company OverviewAt Real Time Social, we are committed to providing exceptional customer experiences through innovative solutions.Job SummaryWe are seeking a skilled Customer Service Representative to join our team as a Virtual Phone Operator. This is a permanent work-from-home position, requiring 30-40 hours of work per week.Key ResponsibilitiesAnswer...


  • San José, San José, Costa Rica Fragrancex A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Fragrancex. As a key member of our customer-facing team, you will be responsible for delivering exceptional service experiences to our customers.Company Overview: At Fragrancex, we strive to provide industry-leading service experiences for our customers. Our goal is to build strong...