Polar Client Experience Specialist
hace 1 mes
About the Role
We are seeking a highly motivated and customer-focused Polar Client Experience Specialist to join our team at Quark Expeditions. As a key member of our Client Experience team, you will be responsible for delivering exceptional customer service and ensuring that our clients have a seamless and enjoyable experience with our company.
Key Responsibilities
- Provide exceptional customer service and support to clients throughout their journey with us.
- Ensure that all client requests and inquiries are handled promptly and efficiently.
- Work closely with our Global Polar Travel Advisors to drive sales and revenue growth.
- Develop and maintain strong relationships with our clients, suppliers, and internal stakeholders.
Requirements and Qualifications
- Minimum of 2 years of customer-facing experience in a travel or hospitality environment.
- Proven track record of delivering exceptional customer service and driving sales growth.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong problem-solving and negotiation skills, with the ability to think critically and creatively.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and innovative company in the travel industry.
- Professional development and growth opportunities.
- Collaborative and supportive work environment.
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