IT Problem Solver and Support Expert
hace 19 horas
**Overview:**
We're seeking a skilled IT professional to work with our client's customers to resolve complex technical issues.
You will collaborate with colleagues to continuously improve support processes, deliver exceptional customer service, and provide quick and accurate solutions.
This role involves taking escalated cases from customers or Level 1 Support Engineers and driving exceptional outcomes with purpose-built solutions.
Tek Experts is a technology services company that delivers specialized and unique solutions for clients.
We're problem solvers, engagers, and creative thinkers who strive to help our customers succeed through agile, relationship-based support.
If you enjoy finding process improvements, learning, and working in a diverse global team, you'll be a great fit for our organization.
**Job Responsibilities:**
- Resolve customer software issues
- Collaborate with colleagues to improve support processes
- Deliver exceptional customer service
**Required Skills and Qualifications:**
- 85% English language proficiency
- At least 6 months of experience in customer and/or tech support in a fast-paced environment
- Familiarity with databases, query/SQL, basic cloud knowledge, network connectivity, and Active Directory (highly desired)
**What We Offer:**
A dynamic work environment with opportunities for growth and development. Join us as we strive to deliver exceptional support to our clients' customers.
-
IT Support Specialist
hace 5 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completo**Company Overview**Zm Financial Systems is a leading provider of innovative financial solutions, empowering businesses to make better decisions and achieve brighter futures.We are driven by a passion for excellence, striving to bring out the best in our products and people. Our mission is to be the Agency of Choice for our customers, employees, and future...
-
IT Support Specialist
hace 7 días
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our team is the driving force behind our global success.We are industry leaders due to the diverse talents of our 5000-strong professional workforce.Our employees thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...
-
Automation Engineer
hace 4 días
San José, San José, Costa Rica Intel A tiempo completoAt Intel, we're driving innovation to make the world a better place. Our team plays a pivotal role in providing cutting-edge solutions and services that accelerate our digital transformation.We're the center of development and knowledge for the Intel Compute Design environment. If you want to use your creativity to explore and solve complex problems, while...
-
San José, San José, Costa Rica Intel A tiempo completoCompany Overview">Intel IT plays a pivotal role in driving the company's digital transformation by providing innovative solutions and services.">Job Responsibilities">We are seeking a skilled Junior Automation Engineer to join our team, who will be responsible for advancing Linux debugging, detecting and analyzing complex problems, cooperating with global...
-
IT Support Specialist
hace 2 días
San José, San José, Costa Rica Imprivata A tiempo completoImprivata is dedicated to improving healthcare by providing cutting-edge technology solutions. Our team is passionate about delivering exceptional customer experiences and making a positive impact.The IT Services Technician plays a vital role in supporting the company's infrastructure, ensuring seamless operations and user satisfaction. This position...
-
Senior IT Support Engineer
hace 2 días
San José, San José, Costa Rica Emerson A tiempo completoCompany OverviewAt Emerson, we are committed to delivering exceptional support services to our clients. Our team of experienced professionals is dedicated to providing timely and effective solutions to a wide range of technical issues.Job DescriptionWe are seeking a highly skilled Senior IT Support Engineer to join our team. As a key member of our support...
-
Customer Support Representative
hace 4 días
San José, San José, Costa Rica It France A tiempo completoAbout It FranceWe are a leading provider of technical support services in the medical field, dedicated to delivering exceptional customer experiences.Job Opportunity: Health Tech Agent (French & English)Key Responsibilities:Accurately document all customer interactions in our CRM system, adhering to established process flows and work instructions.Serve as an...
-
IT Support Specialist
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAmzn Support Srvcs Costa Rica is seeking a highly skilled IT Support Associate II to join our team. In this role, you will be the first point of contact for technical support service requests from Amazon Corporate employees worldwide.This is a challenging and rewarding position that requires strong technical skills, excellent communication abilities, and a...
-
San José, San José, Costa Rica It France A tiempo completoResumen del Puesto:En It France, nos enfocamos en brindar un excelente servicio a nuestros clientes. Buscamos un Especialista en Solución de Problemas de Red y Servicio al Cliente para nuestro equipo de soporte técnico.Descripción del Trabajo:Nuestro especialista será responsable de proporcionar asistencia técnica de nivel 2 en la área de redes y...
-
IT Support Specialist for Amazon Corporate
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking an IT Support Specialist to join our team at Amazon Support Services Costa Rica Srl. The successful candidate will provide technical support to Amazon Corporate employees worldwide, troubleshooting end-user computing problems and creating detailed call logs.About the RoleThe IT Support Specialist will be responsible for:Providing...
-
Sales and Product Expert
hace 3 días
San José, San José, Costa Rica Support Services Group A tiempo completoAbout Support Services Group:Founded in 1981, Support Services Group is a global, high-touch omnichannel outsourced contact center solution company headquartered in Texas, USA.We operate in 9 countries with 23 contact centers located across the United States, Canada, Mexico, Panama, Costa Rica, and other locations worldwide.Job Description:As a sales...
-
IT Support Professional
hace 5 días
San José, San José, Costa Rica Encora A tiempo completoAt Encora, we're seeking a skilled IT Support Professional to join our team as a **Mid IT Support Engineer**.We're a global company offering Software and Digital Engineering solutions with over 9,000 professionals worldwide. Our technology practices include Cloud Services, Product Engineering, Data Science and Engineering, Digital Experience, DevOps,...
-
IT Infrastructure Sourcing Specialist
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoEstimated annual salary: $60,000 - $90,000About the RoleWe are seeking an experienced Corporate IT Procurement Expert to join our team at Amazon Support Services Costa Rica Srl.Job DescriptionThe Corporate IT Procurement Expert will be responsible for sourcing and procuring critical materials, hardware, and labor to support the deployment of Corporate IT...
-
CCTV and Security Solutions Expert
hace 19 horas
San José, San José, Costa Rica Grupo Stt A tiempo completoGrupo Stt seeks a highly skilled Technical Support Engineer to join its team. As a leading provider of GPS transportation systems, VMS software solutions, and CCTV security services, we require an expert who can analyze complex scenarios and provide timely support to our clients.Key Responsibilities:Analyze network devices, computers, and CCTV systems to...
-
Expert Client Support Liaison
hace 5 días
San José, San José, Costa Rica Officespace Software A tiempo completo**Empowering Success Through Expertise**At Officespace Software, we're revolutionizing the way companies approach workplace management. Our innovative platform offers a seamless experience, backed by an invested team dedicated to delivering exceptional results.We cater to a diverse range of clients, from rapidly growing tech firms to traditional enterprise...
-
IT Support Specialist
hace 7 días
San José, San José, Costa Rica Western Union A tiempo completo**Western Union** is a FinTech leader that leverages global customer insights to enhance financial services for diverse clients worldwide.We're a team of over 8,000 people spanning 200 countries and territories.We believe that when money moves, better things happen, thanks to process discipline and simplification.For this role, you'll need 2 years of...
-
IT Support Specialist
hace 5 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoJob Summary:We are seeking a highly skilled and motivated IT Support Specialist to join our team at Moody's Investors Service. In this role, you will provide technical support and services to internal customers by identifying, prioritizing, and confirming resolution of reported problems within specified service level agreements.About the Role:Facilitate...
-
IT Infrastructure Delivery Specialist
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Amzn Support Srvcs Costa RicaWe are a team of dedicated professionals passionate about helping people solve IT problems and love being part of an exciting and innovative environment.Job SummaryWe are seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an IT Support Engineer - Corporate Infrastructure...
-
HR Specialist
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany OverviewAmzn Support Srvcs Costa Rica is a dynamic organization committed to delivering exceptional support experiences for Amazon employees.Job DescriptionWe are seeking an HR Specialist to join our team, providing expert support and issue resolution to Amazon Corporate employees via various contact channels. This role offers the opportunity to...
-
IT Operations Modernization Expert
hace 2 días
San José, San José, Costa Rica Intel A tiempo completo**Company Overview**As a world-leading technology company, Intel is committed to delivering innovative solutions that enhance the IT support experience for its employees.**Job Description**We are seeking a highly motivated and proactive individual to join our team as a Modern Operations student worker. In this role, you will be responsible for participating...