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Customer Support Representative
hace 2 semanas
About It France
We are a leading provider of technical support services in the medical field, dedicated to delivering exceptional customer experiences.
Job Opportunity: Health Tech Agent (French & English)
Key Responsibilities:
- Accurately document all customer interactions in our CRM system, adhering to established process flows and work instructions.
- Serve as an internal advocate for customer needs, ensuring their voice is heard within the organization.
Requirements:
- Fluent proficiency in both French and English (B2 level or higher), enabling effective communication with bilingual customers.
- Advanced knowledge of Microsoft Office, allowing for comprehensive technical assistance.
- Good typing speed, ensuring efficient and effective support delivery to customers.
- Availability to work on-site, facilitating seamless collaboration with our dedicated team.
What We Offer:
A competitive compensation package that includes a salary range of ¢700,000.00 - ¢800,000.00 per month, along with opportunities for professional growth and development.