Technical Escalation Manager III Specialist

Smartsheet seeks an experienced Escalation Analyst to join its Technical Support team, responsible for assessing and monitoring customer escalations. This critical role ensures escalations are routed correctly and cataloged for leadership.This position focuses on identifying root causes of escalations to provide insights and opportunities for product and...

At Td Synnex, we're seeking a highly skilled Enterprise Technical Escalation Specialist to manage technical escalations for our clients. This critical role requires effective coordination with internal teams and the ability to provide solutions to complex technical issues.Key Responsibilities:- Create action plans to resolve client escalations- Lead internal...

Technical Support Escalation Engineer Role OverviewWe are seeking a highly skilled Technical Support Escalation Engineer to join our team at Microsoft. As a key member of our Customer Service & Support organization, you will be responsible for owning, troubleshooting, and solving complex customer technical issues related to the Microsoft Graph API.This is an...

Company Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...

About the RoleZuora is seeking a highly skilled Technical Support Specialist to join our Global Customer Support team.As a Technical Support Specialist, you will be responsible for providing exceptional customer support to Zuora customers, ensuring they have a positive experience with our products and services.You will work closely with our engineering and...

At Microsoft, we are seeking a highly skilled Technical Support Specialist to join our Customer Service & Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex customer technical issues related to cloud security and networking.Key Responsibilities:Investigate and resolve complex customer technical...

**Job Overview**:The Senior Escalation Resolution Specialist is a strategic, high-visibility role that provides the highest level of escalation management for customer issues jeopardizing the TD SYNNEX business relationship and/or sales opportunities with key customers. These issues typically have executive transparency and involve challenges spanning...

Job DescriptionWe are seeking a highly skilled and customer-oriented Technical Support Specialist to join our team at Tek Experts. As a key member of our Critical Situation Management & Escalation Team (CMET), you will play a critical role in delivering world-class management of critical situations for premier enterprise customers.The ideal candidate will...

Syniverse is a world-leading technology company that enables intelligent connections across the globe. Our team of experts develops innovative solutions that make a real impact on people's lives, from revolutionizing the way cars interact with traffic to keeping devices connected wherever they go.We're seeking a skilled and experienced High-Level Technical...

About This RoleCrg Solutions seeks a skilled NOC Technical Support Specialist to manage IT operations and network equipment.Key ResponsibilitiesManage IT operations and network equipment such as switches, firewalls, and access points.Provide support to resolve issues related to network infrastructure.Function as an escalation point for incidents not resolved...

**Job Summary**:The Escalations Manager role is a critical position within TD SYNNEX that requires strategic, high-visibility leadership to manage customer issues that jeopardize business relationships and sales opportunities with key customers. **Key Responsibilities**:Provide high-level escalation management for customer issues that require executive...

At Tek Experts, we're seeking a skilled Technical Support Specialist to join our Critical Situation Management & Escalation Team (CMET). As a key member of our team, you'll play a vital role in delivering exceptional customer service and support to our premier enterprise clients.Key Responsibilities:Provide timely and effective communication to customers...

Job SummaryWe are seeking a skilled Electrical Systems Specialist to join our team at Northwind Technical Services. This is a rewarding opportunity for an experienced professional to work on challenging projects and contribute to the success of our company.

Crg Solutions is seeking a skilled Technical Network Operations Specialist to join our team.We offer a competitive salary of $65,000 per year, based on industry standards and location.About the Role:The successful candidate will be responsible for managing IT operations and network equipment, providing support for resolving issues related to network...

Company OverviewAireSpring is a leading provider of Cloud Communications, Managed Connectivity, and Managed Security. Founded in 2001, the company has earned a stellar reputation for delivering exceptional customer experiences.We aim to delight our clients by providing personalized service and helping them connect and communicate easily. Our mission is to...

**Customer Success Specialist Role at Stage 4 Solutions Inc**We are seeking a skilled Customer Success Specialist to join our team at Stage 4 Solutions Inc. This position will focus on ensuring customer success by enhancing the customer lifecycle journey, driving adoption of our technology, managing support escalations and renewals.This is a 6-month contract...

About the OpportunityAt Amazon Support Services Costa Rica Srl, we're looking for a skilled Cloud Computing Technical Program Manager to join our team. This is an exciting opportunity to operate and engineer systems on a massive scale in a fast-paced environment that has the entrepreneurial feel of a start-up.Key ResponsibilitiesLead multiple, complex...

Overview:Tek Experts is a technology services company that delivers specialized solutions to clients. As a Technical Solutions Specialist - Microsoft Azure, you will be responsible for providing exceptional customer support experience with Microsoft.Your primary goal will be to own, troubleshoot, and solve customer technical issues using collaboration,...

Seeking a customer-focused Technical Support Specialist to work on behalf of our client, resolving complex customer cases. Collaborate with colleagues to continuously improve and deliver exceptional customer service, providing quick and accurate support for escalated cases.**About Our Team**:Tek Experts is a tech services and support company delivering...

Splunk is committed to creating a safer and more resilient digital world.As a Senior Technical Operations Manager, you will play a key role in leading the Rapid Response Team and ensuring the delivery of expert and effective services during each shift.**Key Responsibilities:**- Partner with RRT Peers globally to develop and implement adequate coverage...