Technical Network Operations Specialist

hace 2 semanas


San José, San José, Costa Rica Crg Solutions A tiempo completo

Crg Solutions is seeking a skilled Technical Network Operations Specialist to join our team.

We offer a competitive salary of $65,000 per year, based on industry standards and location.

About the Role:

The successful candidate will be responsible for managing IT operations and network equipment, providing support for resolving issues related to network infrastructure, and functioning as an escalation point for incidents not resolved by the NOC.

Key Responsibilities:

  • Manage IT operations and network equipment such as switches, firewalls, and access points.
  • Provide support to resolve issues related to network infrastructure.
  • Function as an escalation point for incidents not resolved by the NOC.
  • Escalate incidents to higher levels if no solution is found within the service level margins.
  • Configure, deploy, and support all networking components.
  • Manage technology providers that implement solutions.
  • Manage, complete, verify, and restore backups.
  • Manage platform availability and capacity.
  • Manage requirements, problems, incidents, and data environments.
  • Write and keep updated the technical documentation of the network environment.
  • Comply with Service Level Agreements for resolution and/or escalation of cases.

Requirements and Qualifications:

To be successful in this role, you will need:

  • Fluency in English and high proficiency level.
  • CCNA modules completed.
  • Knowledge of Cisco OS, network management, and monitoring.
  • Knowledge of routing and switching.
  • Experience with LAN and WAN.
  • Knowledge in Cisco Collaboration technologies (IP phone).
  • Knowledge of monitoring tools such as Solarwinds and Nagios.
  • Basic knowledge of information security and Windows server technologies.
  • ITIL Foundations (desirable).
  • Experience with Ticketing systems (desirable).

Benefits:

We offer a range of benefits, including:

  • A competitive salary of $65,000 per year.
  • A supportive and collaborative work environment.
  • Ongoing training and development opportunities.
  • The chance to work on challenging and rewarding projects.


  • San José, San José, Costa Rica Nitel A tiempo completo

    Job Summary: Nitel is seeking a skilled Network Operations Specialist to join our team. The successful candidate will be responsible for monitoring our Network Management System (NMS) for faults and alerts, as well as providing technical support for telecom transport services.Key Responsibilities:Monitor the NMS for faults and alerts, and provide timely...


  • San José, San José, Costa Rica AireSpring A tiempo completo

    Job DescriptionAireSpring seeks a Senior Network Operations Security Specialist to join our team. This role requires a strong background in network operations, security, and technical leadership.Responsibilities:Lead and coach the Tier 2 security and SD-WAN group in managing daily security and SD-WAN operational activity, including complex enhanced data...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is a world-class leader in connectivity solutions. Our mission is to connect the world, and we're looking for talented individuals to join our team.Job SummaryThe Network Operations Center (NOC) Technician is responsible for providing Level 1 trouble isolation and repair for all Syniverse Global Networks, Products, Platforms, and Services. This...


  • San José, San José, Costa Rica Td Synnex A tiempo completo

    Job OverviewWe are seeking a skilled Network Infrastructure Specialist to join our team at Td Synnex. This role is perfect for individuals with a passion for creating and maintaining technical documentation, asset inventories, and configuration information.


  • San José, San José, Costa Rica Nitel A tiempo completo

    Company OverviewNitel is a leading provider of managed services, dedicated to delivering exceptional support to our customers. Our team is passionate about ensuring the reliability and performance of our clients' networks.Job SummaryWe are seeking a highly skilled Network Infrastructure Support Specialist to join our Managed Services Center (MSC) team. As a...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    About This RoleCrg Solutions seeks a skilled NOC Technical Support Specialist to manage IT operations and network equipment.Key ResponsibilitiesManage IT operations and network equipment such as switches, firewalls, and access points.Provide support to resolve issues related to network infrastructure.Function as an escalation point for incidents not resolved...


  • San José, San José, Costa Rica E2E Technology Solutions A tiempo completo

    Job SummaryE2E Technology Solutions is seeking a highly skilled Advanced Network Infrastructure Specialist to contribute to strategic network plans and reviews, designing effective networks following industry best practices.Key ResponsibilitiesMaintain and update job knowledge to stay current with the latest network technologies and trends.Interact with IP...


  • San José, San José, Costa Rica Northwind Technical Services A tiempo completo

    Company Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...


  • San José, San José, Costa Rica Sonicwall A tiempo completo

    Job OverviewSonicWall is a leading provider of network security solutions, and we are seeking an experienced Cybersecurity Operations Manager to lead our technical support team. As a key member of our organization, you will be responsible for managing a team of engineers who provide cutting-edge network security support to our customers worldwide.


  • San José, San José, Costa Rica Ex2 Outcoding A tiempo completo

    About Ex2 OutcodingWe are a solution provider of outsourcing services specializing in technology and project execution. Our mission is to deliver high-quality software solutions.Job Description: Technical Operations SpecialistThis role is crucial for ensuring the smooth operation and availability of our IT services. You will be responsible for maintaining...


  • San José, San José, Costa Rica Western Union A tiempo completo

    We are seeking a highly skilled Technical Operations Specialist to join our team in Costa Rica. As a key member of our technology operations group, you will be responsible for the day-to-day support and maintenance of Agent services.**Role Responsibilities:**Governance aimed at protecting production environments.Restore service quickly in the event of...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    OverviewSyniverse is a world-renowned technology leader, driving innovation in the connectivity space. As a Network Infrastructure Specialist, you will be part of a dynamic team that designs, implements, and maintains cutting-edge network solutions.


  • San José, San José, Costa Rica Travelopia A tiempo completo

    Experiential Travel Company Seeking Skilled Network EngineerWe are the world's leading experiential travel company, proud to offer polar expeditions, wildlife safaris, cultural tours, and more. Our ambition is to provide exceptional travel experiences for our clients.About This Role:This is a unique opportunity to join our team as a skilled Network Telephony...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    At Tek Experts, we're seeking a skilled technical support specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**Provide technical guidance across teams by...


  • San José, San José, Costa Rica Clearsource A tiempo completo

    About ClearSourceClearSource is passionate about delivering exceptional customer experiences and solving complex technical issues.The RoleWe are seeking a highly skilled Network Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, helping them to...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Pfizer is a leader in the pharmaceutical industry, committed to delivering innovative solutions that improve patients' lives. As a Network Solutions Engineer, you will play a critical role in supporting our enterprise telecommunications network, ensuring seamless connectivity and data exchange across the organization.With a focus on full-stack support, you...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job Summary Emerson is seeking an experienced IT Operations Manager to lead our Regional Network Operations Team. The successful candidate will be responsible for managing a globally consistent Event, Incident, Request & Problem Management set of Regional & Global activities, including Network Operations team activities on detecting, monitoring,...


  • San José, San José, Costa Rica Sonicwall A tiempo completo

    SonicWall is seeking a seasoned Technical Support Manager to lead our team of engineers in providing exceptional customer service and support for our cutting-edge network security solutions.This is a remote position based in Costa Rica, and the successful candidate will be responsible for managing a team of support engineers, ensuring timely resolution of...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    **About the Role**We're seeking a Technical Support Specialist to join our Microsoft Intune team. As a member of our team, you'll work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service.**Responsibilities**The Microsoft Intune team provides reactive support for mobile...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    We're seeking a skilled Technical Support Specialist to provide expert guidance across teams and resolve complex technical problems for medium and large companies. This role is ideal for someone who loves technology, has higher education classwork in IT or technical work, and is proficient in both written and oral English.Key Responsibilities:Provide...