Network Operations Specialist
hace 2 meses
Key Responsibilities:
- Monitor the NMS for faults and alerts, and provide timely resolution to ensure minimal disruption to services.
- Provide technical support for telecom transport services, including T1, DS3, OCx, Fiber, and Ethernet facilities.
- Document all network-related activities in our ticketing system.
- Act as a single point of interface to internal and external customers on issues pertaining to our managed services.
Requirements:
- Bachelor's degree in a technical discipline.
- Minimum of 2 years of overall relevant experience.
- Minimum of 1 year of experience with Cisco Routers.
- Excellent verbal and written communications skills.
- Knowledge and usage of SolarWinds and Cacti or similar monitoring tools.
- Layer 2/Layer 3 routing/switching knowledge.
- Understanding of multiple routing & switching protocols.
- Ability and availability to be on-call 24 hours a day on a rotating schedule.
- Experience with Simple Network Management Protocol (SNMP).
- Hands-on experience with networking products (Cisco, Foundry, Juniper).
- Organization, a detail-oriented mindset, and the ability to effectively handle concurrent projects.
- Knowledge of VoIP technologies.
- Current Cisco CCNA or CCNP certification a plus.
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