Customer Service Specialist for IT Solutions
hace 6 días
We are looking for a talented Customer Service Specialist to join our team at Grupo Stt. As a key member of our IT solutions team, you will provide exceptional support to our customers and ensure their satisfaction with our products and services.
The ideal candidate will have a strong background in customer-facing roles, with excellent communication and interpersonal skills. They should be able to work effectively in a dynamic environment and possess strong analytical and technical skills.
Key Responsibilities:
- Assist customers with technical queries and issues related to printers and hardware.
- Develop and implement effective solutions to customer problems.
- Collaborate with the CC team to resolve complex issues.
- Stay current with new technologies and product lines.
Requirements:
- High school education or equivalent; some college-level education preferred.
- 1+ years of general experience in customer service or technical support roles.
- Knowledge of Microsoft Office or equivalent data processing software.
- Excellent communication and interpersonal skills.
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