Highly Motivated Customer Support Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo
About Experian

Experian is a leading global information services company, unlocking the power of data to create more opportunities for consumers and businesses.

We are committed to fostering a culture of innovation, diversity, and inclusion. Our team has been recognized as one of the 100 Best Companies to work for by Fortune magazine and as one of the World's Most Innovative Companies by Forbes.

As a key player in the customer credit lifecycle, we provide innovative technology and best-in-class data to help businesses make informed decisions.

Job Description

The ideal candidate will be a high-performing resource who can provide exceptional support to our Automotive customers.

You will be responsible for addressing client requests and servicing needs, involving internal departments and staff as necessary to ensure requirements are met.

Key traits and responsibilities include:

  • Researching, diagnosing, and resolving technical problems and product questions.
  • Documenting and communicating solutions to internal and external clients quickly and accurately.
  • Serving as a liaison between customers and Sales teams, ensuring timely responses to inquiries and leads.
Required Skills and Qualifications

We are seeking a highly motivated individual with excellent communication skills, a positive attitude, and a strong problem-solving ability.

Candidates must possess:

  • A High School Diploma or equivalent.
  • A minimum of 2 years of call center customer support experience.
  • Advanced problem-solving, analytical, and customer service skills.
  • Strong English language skills, both verbal and written.
Benefits

We offer a comprehensive benefits package that includes:

  • Medical, life, and dental insurance.
  • International Share Save Plan.
  • Flex Work/Work from home options.
  • Paid time off and annual performance bonus.
  • Education Reimbursement, Family Bonding, and Bereavement Leave.

We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and empowered.



  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    About the RoleWe are seeking a highly motivated administrative professional to provide a wide range of administrative services for our clients, including IBM executives and managers.The ideal candidate will have a high degree of situational awareness, be technically proficient in performing this role effectively, and work independently, proactively,...


  • San Francisco, Heredia, Costa Rica Workday A tiempo completo

    About the RoleWe are seeking a skilled Customer Support Specialist to join our team at Workday. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer service and support.Key Responsibilities:Manage a queue of Student cases, prioritizing issues based on severity and customer impactSolve complex...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    We are seeking a highly skilled and dedicated customer support specialist to join our team at the Straumann Group.As a Dental Customer Support Specialist, you will play a vital role in providing exceptional customer service to our dental customers worldwide. This includes answering phone calls, resolving issues, and ensuring that our customers receive the...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian, a global information services company, is seeking a highly motivated Technical Support Specialist to join our Call Center team. With a focus on delivering exceptional customer service, this role will be responsible for supporting Automotive customers with product and service inquiries.We are proud to offer a competitive salary of $45,000 - $60,000...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Job SummaryWe are seeking a highly skilled Sales Operations Professional to join our team in the role of Customer Support Specialist. In this position, you will play a critical role in supporting the Sales function by providing internal and customer-facing support related to customer information, revenue recognition, regulations, projects, and other core...

  • Payroll Specialist

    hace 3 días


    San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewWe are seeking a highly skilled Payroll Specialist to join our team at Amzn Support Srvcs Costa Rica. This is an exciting opportunity for a motivated and detail-oriented individual to take their payroll experience to the next level.


  • San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    Kuehne+Nagel is one of the world's leading logistics companies, employing over 80,000 people in more than 100 countries.We are seeking a highly skilled and proactive Specialist to join our team. As a Logistics Operations Support Specialist, you will play a crucial role in providing operational support and clerical tasks that aid business operations.Your key...


  • San Francisco, Heredia, Costa Rica Dhl Express A tiempo completo

    Company OverviewDHL Express is a global leader in the logistics industry, connecting people and businesses across the world. With a presence in over 220 countries, we have been pioneering cross-border express shipping since 1969.About UsWe are a company that values diversity, inclusion, and respect. We believe that by connecting people across the globe, we...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job DescriptionThe Ebike Customer Support Specialist provides exceptional support to Bosch EBike Dealers in the US by answering incoming calls and offering top-notch customer service.ResponsibilitiesOffer Technical Support: Provide technical assistance to bike dealers in a confident, friendly manner, addressing their queries and resolving issues related to...


  • San Francisco, Heredia, Costa Rica Pertec Global Services A tiempo completo

    **Company Overview**Pertec Global Services is a leading provider of technical support solutions. Our team is dedicated to delivering exceptional customer service and exceeding our clients' expectations.**Job Summary**We are seeking highly motivated and experienced technical support professionals to join our call center team. As a technical support...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Unlock the Power of Data with ExperianAbout UsAs a leading global information services company, Experian empowers businesses and consumers alike to make informed decisions. With a focus on innovation and employee satisfaction, we've been recognized as one of the 100 Best Companies to Work for by FORTUNE and Forbes Magazine's 100 World's Most Innovative...


  • San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Infotree Global Solutions is seeking a highly skilled Technical Support Specialist to join our team in Heredia. This full-time position offers a competitive salary of $1,000 - $2,000 per month.About the Role:We are looking for an individual with a technical degree in business informatics or software development, preferably from INA or a mandatory vocational...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Dental Support Specialist to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support in a fast-paced environment.Job Summary:This role involves providing top-notch customer support to dental offices and labs, ensuring...


  • San Francisco, Heredia, Costa Rica Vdart Inc A tiempo completo

    Overview At Vdart Inc, we are seeking a highly skilled and dedicated Technical Support Specialist to join our IT team. This role will provide critical support for the organization's IT infrastructure, ensuring seamless day-to-day operations and minimizing downtime. The successful candidate will possess excellent technical skills, outstanding customer...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Unlock the Power of Data with ExperianAt Experian, we're passionate about harnessing the potential of data to drive positive change. As a global leader in data and analytics, we empower individuals, businesses, and communities to thrive.Our Journey:We've been helping economies and communities flourish for over 125 years, with a presence in 30+ countries and...


  • San Francisco, Heredia, Costa Rica Patientpop A tiempo completo

    **Overview of Role**: We are looking for a skilled Financial Operations Support Specialist to join our team at Patientpop. In this role, you will be responsible for providing top-notch customer service and support to our clients.**Key Responsibilities**: As a Financial Operations Support Specialist, you will be the primary point of contact for our clients...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is seeking a highly motivated and experienced Senior Operations Support Specialist to join our team. This role plays a vital part in providing day-to-day operations support services, ensuring alignment with Citi's operations support infrastructure and processes.Key Responsibilities:Update knowledge base content to service client inquiriesExecute...


  • San Francisco, Heredia, Costa Rica Grupo Stt A tiempo completo

    Company Overview">Leading management consulting and outsourcing firm focused on helping organizations achieve peak performance in their back-office operations.Salary$7,000,000 colones per yearJob DescriptionThe Operational Excellence Support Specialist will provide professional business and customer service support, both individually and as part of a project...


  • San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

    Job Description:We are seeking a skilled IT Infrastructure Support Specialist to join our Technology Services Group - Workplace Services team at Moody's. As an integral part of our team, you will provide technical support and services to internal customers, ensuring the smooth operation of our IT infrastructure.About the Role:This is a challenging...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **About Us**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. Our mission is to help organizations make informed decisions, improve their customer relationships and drive growth.We are proud to be recognized as one of the 100 Best Companies to...