Customer Service Representative with Bilingual Expertise
hace 1 día
Amzn Support Srvcs Costa Rica is seeking a highly skilled Selling Partner Support Associate to join our team. This role requires an individual with excellent communication skills and experience in a customer service environment.
About the RoleWe are looking for a professional who can effectively communicate with clients in both English and Spanish, with a high level of proficiency in both languages. As a Selling Partner Support Associate, you will be responsible for resolving customer inquiries and issues in a timely and efficient manner.
Key ResponsibilitiesYour primary duties will include:
- Providing exceptional customer service through various channels, including phone, email, and chat
- Responding to customer inquiries and resolving issues in a professional and courteous manner
- Demonstrating a strong understanding of quality and metrics processes to ensure seamless customer experiences
To succeed in this role, you must have:
- A minimum of 6 months of experience in a customer service and contact center environment
- Bilingual English/Spanish skills with 90% proficiency in both languages
- Demonstrated effective written and oral communication skills
- A customer-oriented approach with a focus on delivering exceptional results
We provide a dynamic and supportive work environment that fosters growth and development. Our benefits package includes:
- Opportunities for career advancement and professional growth
- A competitive salary and benefits package
- A flexible schedule to accommodate your needs
Please note that a High School Diploma is required for this position. Additionally, please have your Criminal Record, ID, and Badge picture ready in order to start the process.
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