Sales Offer Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Prysmian Group A tiempo completo

Job Title: Sales Offer Specialist

At Prysmian Group, we're looking for a skilled Sales Offer Specialist to join our team in Belén, Heredia. As a Sales Offer Specialist, you will be responsible for administering and managing offers to external and internal customers in Central America and the Caribbean, promoting excellent service and spreading a customer-centric culture throughout the organization.

Key Responsibilities:

  • Manage the bid cycle for local and imported products for clients in Central America and the Caribbean, including data validation, offer review, and commercial condition analysis.
  • Ensure proper customer attention through collaborative work with sales representatives and managers, providing timely follow-up on offer portfolios and associated logistical, commercial, and financial information.
  • Analyze bids, contracts, and project requirements to ensure compliance with conditions, coordinating with internal functional areas to ensure correct execution and timely delivery.
  • Follow up on performance indicators and ensure compliance with established goals, identifying opportunities for improvement and participating in the development of flow optimization proposals.
  • Capture internal customer feedback for analysis and integration into the approach of objectives to improve efficiency in the area.
  • Be a driving agent of the customer-centric culture, focusing on the commitment of each functional area to integrate them in the transforming process of the strategic relationship with customers.
  • Maintain records, documents, and procedures necessary for the handling of bids, in compliance with company policies.

Qualifications:
  • Bachelor's degree in Business Administration, Industrial Engineering, or Electrical Engineering.
  • +2 years of experience in work related to the position.
  • Proficiency in ERP systems (BPCS/SAP).
  • English language proficiency (High intermediate level).
  • Knowledge of Office package including Power BI.
  • Comprehensive customer service management.
  • Excellent oral and written communication skills.
  • Problem-solving skills.
  • Ability to work as part of a team.
  • Excellent time and priority management skills.


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