Sales Offer Specialist
hace 5 días
Job Title: Sales Offer Specialist
At Prysmian Group, we're looking for a skilled Sales Offer Specialist to join our team in Belén, Heredia. As a Sales Offer Specialist, you will be responsible for administering and managing offers to external and internal customers in Central America and the Caribbean, promoting excellent service and spreading a customer-centric culture throughout the organization.
Key Responsibilities:
- Manage the bid cycle for local and imported products for clients in Central America and the Caribbean, including data validation, offer review, and commercial condition analysis.
- Ensure proper customer attention through collaborative work with sales representatives and managers, providing timely follow-up on offer portfolios and associated logistical, commercial, and financial information.
- Analyze bids, contracts, and project requirements to ensure compliance with conditions, coordinating with internal functional areas to ensure correct execution and timely delivery.
- Follow up on performance indicators and ensure compliance with established goals, identifying opportunities for improvement and participating in the development of flow optimization proposals.
- Capture internal customer feedback for analysis and integration into the approach of objectives to improve efficiency in the area.
- Be a driving agent of the customer-centric culture, focusing on the commitment of each functional area to integrate them in the transforming process of the strategic relationship with customers.
- Maintain records, documents, and procedures necessary for the handling of bids, in compliance with company policies.
Qualifications:
- Bachelor's degree in Business Administration, Industrial Engineering, or Electrical Engineering.
- +2 years of experience in work related to the position.
- Proficiency in ERP systems (BPCS/SAP).
- English language proficiency (High intermediate level).
- Knowledge of Office package including Power BI.
- Comprehensive customer service management.
- Excellent oral and written communication skills.
- Problem-solving skills.
- Ability to work as part of a team.
- Excellent time and priority management skills.
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