Sales Operations Specialist
hace 3 semanas
**Company Overview**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.
We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
**Job Responsibilities**
The Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions. Key responsibilities include:
- Attending regional forecast calls and performing pipeline analysis to ensure forecast accuracy
- Analyzing and reviewing current customer licensing, products, and usage to identify new revenue opportunities
- Suggesting creative pricing and payment solutions balancing customer needs and pricing policies
- Reviewing quotes and order forms for accuracy and completeness
- Ensuring all orders are approved within pricing and discount policies
- Interfacing with Deals Desk, Finance, and Legal as needed (i.e., revenue recognition)
- Interfacing with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool
- Supporting sales organization's requirements for customer licensing compliance
**Requirements**
To be successful in this role, you will have:
- 1-3 years of proven experience in Sales Operations in a software sales organization
- Organized, with excellent attention to detail and the ability to work in a fast-paced environment
- Proficient in PPT, Word, and Excel
- Experience with a CRM system
- Has been in a role supporting sales reps and sales territories
- Strong listening, analytic, and organizational skills
- Ability to prioritize to meet business needs
- Effective communicator, both written and verbal
- Team player with a positive attitude ready to work in a fast-paced environment
- Results-driven
- Fluency in Portuguese preferred
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
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