Sales Operations Support Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica Experian A tiempo completo

About Sales Operations Specialist Role

The Sales Operations Specialist will partner closely with sales, marketing and client services to support a variety of initiatives that drive the sales process. This role will focus on improving the performance of a B2B sales organization by ensuring high standards of data quality in Salesforce.

Key Responsibilities

  • Develop training materials for new hires and continuing education on Salesforce process and best practices.
  • Collaborate with the sales organization and other users to support Salesforce strategies, priorities, and roadmaps.
  • Work together with team members on shared responsibilities, including lead routing, billing requests, and data quality initiatives.
  • Partners with and trains sales and client services teams to ensure high standards of data quality in Salesforce.

Qualifications and Requirements

  • Bachelor’s degree is preferred.
  • Minimum of 3 years of experience in a sales support/operations or sales role, preferably in B2B sales environment.
  • Knowledge of sales and marketing tech stack is preferred.
  • Superior communication, problem solving, and analytical skills, experience with presenting to management.
  • Ability to work independently, as well as part of a team, on multiple projects.
  • Competent in Excel, Power Point, Word.

Additional Information

This is a permanent home-based role in Costa Rica. No relocation available.

Culture at Experian

Experian prioritizes its culture and values diversity, inclusion, work/life balance, flexible work, development, collaboration, wellness, rewards & recognition, volunteering... the list goes on.



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