Sales Operations Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo
About the Role

We are seeking a highly skilled Sales Operations Specialist to join our team, supporting the global forecasting process and advising the sales force in commercial sales transactions. As a key member of our sales operations team, you will play a critical role in ensuring accurate forecasting and driving business growth.

Key Responsibilities
  • Attend GPC forecast calls and perform pipeline analysis to ensure forecast accuracy
  • Manage and create dashboards for license utilization
  • Analyze and review current customer licensing, products, and usage
  • Suggest creative pricing and payment solutions balancing customer needs and pricing policies
  • Review quotes and order forms for accuracy and completeness
  • Prepare and accurately maintain the swap plan worksheet, tracking unused inventory to be swapped with potential closures in any given quarter
  • Work closely with the Partner Sales Ops team to complete all license swaps accurately
  • Provide constant inputs to the Partner and internal SN teams on burndown and related metrics
  • Ensure pipeline accuracy with burndown allocations for all GEOs
  • Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool
Requirements
  • 2-4 years of proven experience in Sales Operations in a software sales organization
  • Organized, with excellent attention to detail and the ability to work in a fast-paced environment
  • Proficient in PPT, Word, and Excel
  • Experience with a CRM system
  • Has been in a role supporting Sales Reps and Sales Territories
  • Strong listening, analytic, and organizational skills
  • Ability to prioritize to meet business needs
  • Effective communicator, both written and verbal
  • Team Player with a positive attitude ready to work in a fast-paced environment
  • Results Driven
Benefits
  • A competitive salary: $80,000 - $110,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement savings plan with company match
  • A generous paid time off policy, including vacation and sick leave
  • Opportunities for professional growth and development


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