Sales Operations Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

**About This Role**

At ServiceNow, we're seeking a detail-oriented Sales Operations Specialist to join our team. As a key player in our sales organization, you'll analyze and review current customer licensing, products, and usage. Your expertise will help us suggest creative pricing and payment solutions that balance customer needs and pricing policies.

**Key Responsibilities**

Analyze and Review Customer Data: Analyze current customer licensing, products, and usage, and suggest creative pricing and payment solutions.

Ensure Quote and Order Accuracy: Review Quotes and Order Forms for accuracy and completeness.

Streamline Inventory Management: Prepare and accurately maintain the swap plan worksheet, tracking unused inventory to be swapped with potential closures in any given quarter.

Collaborate with Cross-Functional Teams: Work closely with the Partner Sales Ops team to complete all license swaps accurately and provide constant inputs to Partner and internal SN teams on burndown and related metrics.

Ensure Pipeline Accuracy: Ensure pipeline accuracy with burndown allocations for all GEOs by working closely with Sales Operations team.

Strengthen Sales Automation: Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.

Qualifications:**

2-4 years of Sales Operations experience in a software sales organization

Organized with excellent attention to detail and the ability to work in a fast-paced environment

Proficient in PPT, Word, and Excel

Experience with a CRM system

Strong listening, analytic, and organizational skills

Ability to prioritize to meet business needs

Effective communicator, both written and verbal

Team Player with a positive attitude ready to work in a fast-paced environment

Results Driven

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.



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