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Customer Service Operations Specialist
hace 1 semana
**Mondelez International Job Overview**
At Mondelez International, we are committed to leading the future of snacking. As a key member of our Business Services team, you will play a crucial role in delivering an exceptional service experience.
**Key Responsibilities:**
- Ensure day-to-day administrative and operational support for processes in your area of responsibility, adhering to standard operating procedures and legal requirements.
- Work with other team members to ensure efficient and accurate end-to-end processes, including data input and maintenance.
- Deal with access requests/issues and identify continuous improvement opportunities.
**Requirements and Qualifications:**
- Experience in administration with a strong customer service orientation.
- Excellent skills in Microsoft Office, especially in Excel.
- Ability to work to deadlines with strong prioritization skills.
- Meticulous attention to detail.
**Desirable Skills and Qualifications:**
- Intermediate level English language proficiency.
- Intermediate level Excel skills, including dynamic tables and basic formulas.
- Basic knowledge of SAP.
**What We Offer:**
- A supportive and collaborative work environment.
- Ongoing training and development opportunities.
- The chance to grow professionally and contribute to the success of our organization.
**Equal Opportunities Employer:**
Mondelez International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace where everyone feels valued and respected.
