Workforce Management Assistant
hace 2 meses
**Bosch Service Solutions Overview**
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.
**Job Role Summary**
As an Intern Workforce Analyst at Bosch Service Solutions, you will play a key role in ensuring daily service levels in all Operational Units by working closely with local leadership. Your primary responsibility will be to ensure the most effective use of the workforce against key performance metrics.
**Key Responsibilities**
- Reporting and analysis of site head count numbers to identify training needs or offline activities and placement of new hire associates and team shift bid processes.
- Reporting of Service Level KPIs under this position's responsibility.
- Provision of timely, accurate, and relevant reporting to support business processes with a view to review, prioritize, streamline, and automate existing operational reporting to provide high value with minimal manual effort.
- Perform other functions related to the position.
**Requirements**
- Advanced student of Industrial Engineering or graduated from a technical high school with a focus on Executive for Service Centers.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Teamwork and ability to work in a fast-paced environment.
- Assertive communication and accountability.
- Medium Excel knowledge.
- English language proficiency level B2+/C1.
**Additional Information**
All personal information will be kept confidential according to EEO guidelines.
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