Fraud Risk Investigator for Amazon's Global Marketplaces
hace 3 días
About Amzn Support Srvcs Costa Rica
">We are a leading provider of customer-centric solutions, committed to ensuring the integrity and security of our global marketplaces.
">Job Description
">As a Merchant Risk Investigator, you will be responsible for evaluating merchant accounts and identifying potential risks that could impact Amazon's business.
">You will work closely with various teams to resolve issues affecting financial, legal, and reputational risk, while maintaining high levels of confidentiality and data security standards.
">Key Responsibilities
">- ">
- Investigate suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.">
- Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.">
- Become aware of and identify new fraud patterns and trends, taking appropriate action to minimize the risk posed by such trends.">
- Participate in other special projects/assignments as necessary, working collaboratively with all areas of the business.">
- Achieve weekly productivity and quality standards for investigations.">
- Be prepared to be flexible with working hours and work Saturdays and/or Sundays.">
- Contribute to the development and implementation of strategies to mitigate risks and protect Amazon's interests.">
Requirements
">To succeed in this role, you will need:
">Fraud and Risk Management Experience
">* Proven experience in fraud risk management, data research, collections, or banking.
">Skills and Qualifications
">* Strong analytical and problem-solving skills, with the ability to work independently and make complex decisions with little guidance.
">* Excellent written and verbal communication skills, with the ability to compose clear and concise reports.
">* Proficiency in English and Spanish, with excellent interpersonal and teamwork skills.
">Education
">* University diploma in a relevant field, such as business, finance, or law.
">Additional Requirements
">* Ability to maintain high levels of confidentiality and data security standards.
">* Passionate commitment to Amazon's emergence as the world's most customer-centric company.
">What We Offer
">We offer a competitive salary, opportunities for career growth and development, and a dynamic work environment that fosters innovation and collaboration.
">How to Apply
">If you are a motivated and detail-oriented individual with a passion for fraud risk management, please submit your application, including your resume and cover letter.
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