Customer Service Leadership Specialist

hace 14 horas


San José, San José, Costa Rica Arht Home Solutions A tiempo completo

Company Overview: Arht Home Solutions is a leading provider of exterior renovations services, dedicated to delivering exceptional results and unparalleled customer satisfaction.

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Job Summary: We are seeking an experienced CSR Manager with 2 years of managerial experience to lead our remote team. As a key member of our organization, you will be responsible for managing client relationships, ensuring seamless communication, and driving sales growth.

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Key Responsibilities:

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  • Manage client relationships and resolve any issues that may arise">
  • Communicate effectively with clients through email, phone, or other channels">
  • Collaborate with internal teams to drive sales growth and meet targets">
  • Maintain accurate records of client interactions and feedback">
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Requirements:

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We are looking for a highly skilled and motivated individual who possesses the following qualities:

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  • 2+ years of experience in a similar role as CSR Manager">
  • Excellent communication and interpersonal skills">
  • Able to work efficiently as a remote team member">
  • Familiarity with the roofing and exterior renovations industry (a plus)">
  • Strong problem-solving and conflict resolution skills">
  • Ability to adapt to changing priorities and deadlines">
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Benefits:

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As a valued member of our team, you can expect a competitive salary package, opportunities for professional growth, and a dynamic work environment.

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What We Offer:

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At Arht Home Solutions, we pride ourselves on being a forward-thinking organization that values innovation, teamwork, and customer satisfaction. If you are a motivated and results-driven individual who shares our vision, we encourage you to apply for this exciting opportunity.



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