Customer Service Representative
hace 1 semana
We are a global team of over 4,000 employees who empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. Our mission is to support this by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.
The role of Customer Service Representative - Financial Solutions Specialist requires answering calls, chats, working on Incidents, and Service Requests while gathering all the required information and documenting it in the ticket, selecting the proper categorization. Major focus is on First Call Resolution (FCR).
Responsibilities:
Answer phone calls ensuring minimal abandoned calls, provide quick resolution to users maintaining high-level customer satisfaction, ensure proper documentation in every ticket, and assign tickets to relevant teams for further troubleshooting.
Act as the first point-of-contact for all users, build relationships by providing accurate and right information, achieve and maintain call targets.
This position requires a Bachelor's degree in Computer Science and English language proficiency. Experience working in similar environments with basic knowledge of AD, Windows, MS Office, ITIL, and strong typing skills is preferred.
We offer a compensation package estimated at around $60,000 per year, depending on location, with benefits including wellness initiatives, volunteerism opportunities, leadership training, and tuition reimbursements. We strive to provide a fulfilling work-life balance, recognizing employee value and rewarding contributions.
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoJob Title:Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and experienced customer service professional to join our team at Infotree Global Solutions. As a customer service representative, you will be responsible for providing exceptional support to our clients in English language.Responsibilities:* Provide excellent customer...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Hultec Group A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a fully bilingual customer service representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns, and ensuring their complete satisfaction with our products and services.Key...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica TD SYNNEX A tiempo completoAbout the RoleThis exciting opportunity is available with TD SYNNEX, a leading global distributor of IT products and services. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a...
-
Multilingual Customer Service Representative
hace 4 días
San José, San José, Costa Rica Iceberg Health Injury A tiempo completoCompany Overview: Iceberg Health Injury is a leading provider of exceptional patient care and customer service.">About the Role: We are seeking an experienced Multilingual Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for interacting with current and potential patients, providing them with...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Emerson A tiempo completo**Role Summary**We are seeking a skilled Customer Service Representative to join our team at Emerson. In this role, you will be responsible for providing exceptional customer service to our global customers, ensuring timely and accurate information is shared.**Key Responsibilities**- Provide customer service support for pricing, availability, and delivery...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Scalesource A tiempo completo**Job Title: Customer Service Representative****Job Summary:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for building strong relationships with our clients, providing outstanding customer service, and driving sales growth.**Key...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica WNS Global Services A tiempo completoJob DescriptionLooking for a customer service representative to join our team, with 1-2 years of experience in customer service.Responsible for quality monitoring of production staff and disseminating feedback to improve overall performance.Must be able to schedule regular calibration calls with client's quality assurance team.Excellent communication skills...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Marriott International, Inc A tiempo completoWe are looking for a skilled Customer Service Representative to join our team at Courtyard San Jose Escazu.This is a full-time position with a competitive salary of approximately $35,000 per year, depending on experience.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoAt Infotree Global Solutions, we are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through inbound calls.As a Call Center Professional, you will play a critical part in resolving customer inquiries and issues in a timely and professional...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Convera A tiempo completoJob Description:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Convera. As a key member of our customer-facing function, you will be responsible for delivering exceptional customer service and quality in accordance with Service Level Agreements.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Webxloo, Llc A tiempo completoJob Overview:At Webxloo, Llc, we are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. This role involves assisting clients with product inquiries, troubleshooting, and technical support.Key Responsibilities:Assist clients with product inquiries, troubleshooting, and technical supportConduct outbound...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completoWe are seeking a talented Customer Service Representative to join our team at Emerson.As a key member of our customer-facing team, you will play a vital role in providing exceptional support and service to our customers. Your primary responsibilities will include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing...
-
Customer Service Representative
hace 1 mes
San José, San José, Costa Rica Infotree Global Solutions A tiempo completoAt Infotree Global Solutions, we are seeking a highly skilled and professional Customer Service Representative to join our team. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service to our clients.Key Responsibilities:You will be the primary point of contact for customers, answering their inquiries...
-
Customer Service Representative
hace 2 meses
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAbout the Role: We are currently seeking a highly skilled and motivated Customer Service Representative to join our team at Bill Gosling Outsourcing.Key Responsibilities:Provide exceptional customer service through prompt and courteous responses to customer inquiries.Offer information to customers about product features and services.Help customers resolve...
-
Sales and Customer Service Representative
hace 3 semanas
San José, San José, Costa Rica Costa Rica's Call Center A tiempo completoJob Title: Sales and Customer Service RepresentativeWe are seeking a skilled Sales and Customer Service Representative to join our team at Costa Rica's Call Center. This role involves engaging with customers, building relationships, and driving sales growth while providing exceptional customer service.About UsCosta Rica's Call Center is a leading provider of...
-
Customer Service Representative Opportunity
hace 1 mes
San José, San José, Costa Rica Nearlinx A tiempo completoJob Overview:Nearlinx is seeking a skilled Customer Service Representative to join our team. This full-time position requires excellent communication skills, a strong work ethic, and the ability to work effectively under pressure.Salary Information: The estimated salary for this position is $4,550 per month.Responsibilities:This role involves providing...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Td Synnex A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Td Synnex. This role is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences.The ideal candidate will possess strong communication skills, both written and verbal, and be able to work...
-
Virtual Customer Service Representative
hace 1 mes
San José, San José, Costa Rica June Homes A tiempo completoWe're seeking a highly skilled Virtual Customer Service Representative to join June Homes' remote team. In this role, you'll work closely with our international clients in the real estate and hospitality sectors.The base salary for this position is $9,600 annually, or approximately $800 per month. There are opportunities for additional incentives based on...
-
Amazon Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAs an Amazon Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing top-notch support to Amazon sellers. Located in San Jose, Costa Rica, this position offers the opportunity to work with a dynamic team that is passionate about delivering exceptional service.About the JobWe are seeking a highly motivated...
-
Customer Service Sales Representative
hace 2 meses
San José, San José, Costa Rica Cr Spark A tiempo completoJob OverviewAt Cr Spark, we are seeking a highly motivated and results-driven Senior Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and sales support.