Deal Desk Strategy and Operations Lead
hace 4 días
We are seeking a skilled Deal Desk Strategy and Operations Lead to join our team. As a key member of our Global Deal Desk Strategy & Policy team, you will be responsible for ensuring operational efficiency for Global Deal Desk individuals who advise and approve non-standard subscription deal structures.
About the RoleThis is an exceptional opportunity to leverage your analytical skills and business acumen to drive process improvements, build cross-functional consensus, and author enablement materials. You will work closely with various stakeholders to evaluate and propose enhancements to policies and processes, aligning them with company strategy.
Key Responsibilities- Build reporting capabilities and analyze data to identify opportunities for operational efficiency improvement.
- Take initiative to recognize obstacles to Deal Desk efficiency, create solutions, and drive enablement for improvement.
- On behalf of Deal Desk, continuously evaluate, propose, and collaborate on enhancements to policies and processes as the company's product, pricing, and sales environment evolves.
- Build cross-functional consensus around innovative ideas and initiatives that involve Deal Desk and ensure alignment of Deal Desk policy to company strategy.
- Assist on transformation projects such as CPQ and CLM enhancements.
- Author playbooks to address customer negotiation issues, process documentation, and other enablement material for the benefit of the Global Deal Desk team.
- 6+ years of related experience in deal structuring, sales operations, or financial analysis.
- MBA, BS in Finance, Economics, or related field.
- Thorough understanding of the quote to cash process flow.
- Balanced game theory mentality with ability to uncover nuanced risks.
- Strong business acumen with excellent communication skills - verbal and written.
- Ability to read, interpret, and scrutinize business terms in legal agreements.
- Strong logic and analytical abilities.
- Adeptness at business partnering and collaborating with cross-functional teams, building meaningful business relationships and influence.
- Self-motivation, dependability with deliverables and deadlines, and ability to multi-task.
At ServiceNow, we empower employees to thrive in a distributed world of work. Our flexible approach prioritizes trust, allowing you to excel in a role that suits your lifestyle.
Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.
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