Business Development Operations Lead
hace 2 meses
About ServiceNow
We empower organizations to make the world work for everyone. Our technology makes a significant impact, and our people drive innovation with agility and curiosity.
Our company culture is built on trust, flexibility, and inclusivity, empowering us to achieve great things together. We have over 7,700+ customers worldwide, serving approximately 85% of the Fortune 500 companies, and we're proud to be one of the FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.
Job Description: Business Development Operations LeadThis role is responsible for driving business growth by leading strategic initiatives across the Global Deal Desk team. You will focus on building reporting capabilities, analyzing data to identify operational efficiency improvement opportunities, and creating solutions to drive enablement for improvement.
You will continuously evaluate, propose, and collaborate on enhancements to policies and processes as the company's product, pricing, and sales environment evolves. Your expertise will help build cross-functional consensus around innovative ideas and initiatives that involve Deal Desk and ensure alignment of Deal Desk policy to company strategy.
You will assist on transformation projects such as CPQ and CLM enhancements, author playbooks to address customer negotiation issues, process documentation, and other enablement material for the benefit of the Global Deal Desk team.
Responsibilities:- Analyze data to discover operational efficiency improvement opportunities for the Global Deal Desk team
- Take initiative to recognize obstacles to Deal Desk efficiency, create solutions, and drive enablement for improvement
- Evaluate, propose, and collaborate on enhancements to policies and processes
- Build cross-functional consensus around innovative ideas and initiatives
- Assist on transformation projects such as CPQ and CLM enhancements
- Author playbooks to address customer negotiation issues, process documentation, and other enablement material
Requirements:
- 6+ years of related experience in deal structuring, sales operations, financial analysis
- MBA, BS in Finance, Economics, or related fields
- A thorough understanding of the quote to cash process flow
- A balanced game theory mentality with ability to uncover nuanced risks
- Strong business acumen with excellent communication skills using Excel, Word, and PowerPoint
- The ability to read, interpret, and scrutinize business terms in legal agreements
- Strong logic and analytical abilities
- Adeptness at business partnering and collaborating with cross-functional teams
- Self-motivation, dependability with deliverables and deadlines, and ability to multi-task
Estimated Salary: $125,000 - $150,000 per year
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