Business Development Operations Lead

hace 2 meses


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

About ServiceNow

We empower organizations to make the world work for everyone. Our technology makes a significant impact, and our people drive innovation with agility and curiosity.

Our company culture is built on trust, flexibility, and inclusivity, empowering us to achieve great things together. We have over 7,700+ customers worldwide, serving approximately 85% of the Fortune 500 companies, and we're proud to be one of the FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Job Description: Business Development Operations Lead

This role is responsible for driving business growth by leading strategic initiatives across the Global Deal Desk team. You will focus on building reporting capabilities, analyzing data to identify operational efficiency improvement opportunities, and creating solutions to drive enablement for improvement.

You will continuously evaluate, propose, and collaborate on enhancements to policies and processes as the company's product, pricing, and sales environment evolves. Your expertise will help build cross-functional consensus around innovative ideas and initiatives that involve Deal Desk and ensure alignment of Deal Desk policy to company strategy.

You will assist on transformation projects such as CPQ and CLM enhancements, author playbooks to address customer negotiation issues, process documentation, and other enablement material for the benefit of the Global Deal Desk team.

Responsibilities:
  • Analyze data to discover operational efficiency improvement opportunities for the Global Deal Desk team
  • Take initiative to recognize obstacles to Deal Desk efficiency, create solutions, and drive enablement for improvement
  • Evaluate, propose, and collaborate on enhancements to policies and processes
  • Build cross-functional consensus around innovative ideas and initiatives
  • Assist on transformation projects such as CPQ and CLM enhancements
  • Author playbooks to address customer negotiation issues, process documentation, and other enablement material

Requirements:

  • 6+ years of related experience in deal structuring, sales operations, financial analysis
  • MBA, BS in Finance, Economics, or related fields
  • A thorough understanding of the quote to cash process flow
  • A balanced game theory mentality with ability to uncover nuanced risks
  • Strong business acumen with excellent communication skills using Excel, Word, and PowerPoint
  • The ability to read, interpret, and scrutinize business terms in legal agreements
  • Strong logic and analytical abilities
  • Adeptness at business partnering and collaborating with cross-functional teams
  • Self-motivation, dependability with deliverables and deadlines, and ability to multi-task

Estimated Salary: $125,000 - $150,000 per year



  • San Francisco, Heredia, Costa Rica World Business Lenders, Llc A tiempo completo

    About World Business Lenders, LLC. We provide general purpose short-term real estate collateralized commercial loans to small and medium-sized businesses throughout the United States.**Job Summary:**We are seeking a highly skilled Business Operations Manager to oversee projects and initiatives aiming to improve efficiency within our Operations...


  • San Francisco, Heredia, Costa Rica World Business Lenders, Llc A tiempo completo

    About World Business Lenders, LLC. Located in the United States, our company provides short-term commercial loans to small and medium-sized businesses.We are a 100% remote U.S.-based firm with a Contract/Consultant position available.Job OverviewThis is a remote opportunity with working hours typically between 9:00am-6:00pm Eastern time, Monday through...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job SummaryThe Business KYC Operations Lead Analyst is a senior-level position responsible for leading Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team.

  • Team Lead

    hace 1 semana


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    As a Team Lead in Business Operations at Equifax, you will be responsible for leading a team of 10-20 agents to deliver exceptional results and ensure compliance with company policies. This role requires a collaborative approach to growing and implementing standards and processes.Key Responsibilities:- Manage and monitor ongoing team performance through...


  • San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    About the Role: We are seeking a highly skilled Financial Operations Lead to join our Global Business Solutions team at Boston Scientific. As a key member of our organization, you will be responsible for providing high-quality accountancy expertise and services to various client businesses within Boston Scientific Corporation.">Job Description: The Financial...


  • San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Sr Production Supervisor Turno C Role**We seek a strategic and results-driven Sr Production Supervisor Turno C to lead our production operations team in Heredia, CR. This role is crucial in ensuring the efficient production and quality of our products.**Your Key Responsibilities**:Lead and manage production operations, ensuring adherence to established...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Overview">Citi seeks a seasoned Senior Business Development Strategist to drive growth and lead projects across their lifecycle. With 6-10 years of experience in financial services, this professional will bring strategy consulting expertise to the table.Key Responsibilities">">Lead cross-functional teams to identify business opportunities and develop...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    We are seeking a highly skilled Business Operations Expert to join our team at Hewlett Packard Enterprise in Costarica. The ideal candidate will have 6-10 years of experience in data analysis and a strong understanding of supply chain processes.The salary for this position is approximately $120,000 per year, reflecting the company's commitment to providing...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    Role OverviewWe are seeking a highly skilled and organized professional to join our Finance team as a Business Operations Manager. In this role, you will partner with CoS and Finance business leads on the strategic rollout of management systems to enable the finance organization and development and coordination of a wide variety of Finance programs and...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job SummaryWe are seeking a highly skilled Transformational Business Operations Lead to join our team at Experian. As a key member of our organization, you will play a crucial role in driving business growth and process improvement through Lean Six Sigma methodologies.About ExperianExperian is the world's leading global information services company. With...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi, a leading global financial services company, is seeking an experienced Business Development Specialist to support the Business Office in Latin America. This role will play a key part in ensuring the successful execution of strategic initiatives across the region.Company OverviewCiti's Shared Services organization provides operational and vendor...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    We are seeking an experienced Strategic Financial Operations Lead to join our team in Heredia, Costa Rica. This role is a critical part of our Finance organization, and you will play a key role in driving business performance.As a Strategic Financial Operations Lead, you will be responsible for supporting operations overheads control and following up on key...

  • Project Lead

    hace 2 meses


    San Francisco, Heredia, Costa Rica World Business Lenders, Llc A tiempo completo

    At World Business Lenders, LLC, we provide short-term, collateralized commercial loans to businesses across the United States.This is a remote Contract/Consultant position, and our company has a 100% remote workforce.The job requires excellent English language skills, both written and spoken, and resumes must be submitted in English.We are seeking a Project...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About the RoleWe are seeking an experienced Strategic Business Operations and Product Development Manager to join our STEP Strategic Operations team in Costa Rica. This is a unique opportunity to leverage your expertise in business analysis, project management, and strategy to drive growth and operational excellence for our portfolio.Key...


  • San Francisco, Heredia, Costa Rica Workday A tiempo completo

    Workday, a pioneer in enterprise software, is seeking an exceptional leader to spearhead its Deal Operations Team. This role offers the opportunity to drive cross-functional collaboration, empower teams, and foster a culture of innovation and excellence.About WorkdayWe're not just another company – we're a team of visionaries who believe in putting people...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    About the RoleThis exciting opportunity is for a skilled professional to lead operations management in Software Development at IBM. As an experienced DevOps Manager, you will oversee revenue, expense control, profit performance, and process management, including IPD, quality assurance, business controls, and client satisfaction.Key ResponsibilitiesDevelop...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    At Experian, we're seeking a seasoned Business Operations Manager to lead our customer service team. With over 2-4 years of leadership experience, you'll be responsible for coordinating day-to-day operations and overseeing daily workflow.Key responsibilities include:Coordinating and administering company policies and procedures through subordinate exempt and...


  • San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Job SummaryWe are seeking a Business Intelligence Operations Specialist to lead our edge location team. This is a leadership role that requires developing KPIs, dashboards, and reports. The ideal candidate will partner with stakeholders to improve business processes and manage costs.Main Responsibilities:Develop and implement process improvements for supply...


  • San Francisco, Heredia, Costa Rica Databricks A tiempo completo

    We are seeking a Senior Business Operations Manager to join our Go-to-Market (GTM) Strat Ops team at Databricks.The role will involve using data and qualitative information to help Learning & Enablement Leadership manage the business, supporting essential aspects of our GTM design and annual planning process, and building our data and analytics...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About Sales Operations Specialist RoleThe Sales Operations Specialist will partner closely with sales, marketing and client services to support a variety of initiatives that drive the sales process. This role will focus on improving the performance of a B2B sales organization by ensuring high standards of data quality in Salesforce.Key...