Revenue Operations Business Process Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Campaign Monitor A tiempo completo

The Company Overview
Marigold Relationship Marketing is a leading provider of martech solutions that empower marketers to create lasting customer connections.
Mission-driven and headquartered in Nashville, Tennessee, Marigold has a global presence with offices across the United States, Europe, Australia, New Zealand, South America, Central America, and Japan.The Role: As a key member of our revenue operations team, you will be responsible for ensuring the highest level of customer data quality within the Marigold sales organization.
You will collaborate with cross-functional teams, including Sales, Deal Desk, Legal, and Portfolio, to drive effectiveness and efficiency across the EMEA region and support the AMER region.What You'll Do:

  • Data Validation: Verify closed/won opportunities in the CRM and ensure accurate documentation for billing and revenue recognition.
  • Quote Creation: Generate quotes in the CRM and facilitate internal support requests.
  • Renewal Management: Own the renewal baseline in the CRM, ensuring accuracy by product line.
  • Product Provisioning: Manage the provision/deprovision process for new products, customers, and churned accounts.
Achieve this through collaborative efforts with your colleagues, leveraging key data quality reports and dashboards.Ideal Qualifications:Experience in sales operations or administrative roles, with a proven track record of managing data quality in CRM systemsExcellent communication and partnership skills, with the ability to work seamlessly with Sales, internal business units, and global teamsFluent in English, with proficiency in Salesforce CRM and G suite knowledgeWhat We Offer: A competitive salary range of $80,000 - $110,000 per annum, accompanied by a comprehensive benefits package including medical/dental/vision insurance, life insurance, unlimited PTO (Open Time Away), leave without pay, bereavement leave, marriage leave, paid parental leave, birthday leave, meal and transportation subsidy, an English language program, employees' association, and a supportive work environment with flexible work hours and hybrid/work-from-home options.

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