Business Operations Specialist

hace 2 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo
Senior Sales Operations Role at Moody's

We are seeking an experienced Business Operations Specialist to join our team at Moody's. This role will be based in a global working environment, and the ideal candidate will have a strong background in project management, process management, or sales operations.

About the Job

This is a senior-level position that requires a high level of expertise in process efficiency analysis, data review, and recommendation implementation. The successful candidate will work closely with commercial teams to achieve efficiencies in commercial processes, support the rollout of new business processes, and build and maintain process documentation and dashboards.

Responsibilities
  • Liaise with other commercial teams to drive process improvements and efficiency gains
  • Support the implementation of new business processes and update operational guidelines, data metrics, and controls as needed
  • Build and maintain process documentation, dashboards, and reports to ensure effective communication and decision-making
  • Develop and maintain excellent relationships with internal stakeholders, particularly within the Sales organization
  • Participate in and support the coordination of activities and ad-hoc projects
  • Represent the Commercial Ops team in internal meetings where applicable
Requirements
  • Bachelor's degree in business, economics, or engineering; Master's degree a plus
  • 3-5 years of experience in project management, process management, or sales operations, with a proven track record of success
  • B2 or higher English language proficiency
  • Analytical problem-solving capabilities, with experience in process reviews and data analysis
  • Preferably certified in Yellow Belt in Six Sigma or higher
  • Critical thinking, sound judgment, and excellent communication skills
  • Able to prioritize and complete work tasks efficiently and optimally, with a results-oriented approach
Compensation and Benefits

We offer competitive compensation and forward-thinking benefits designed to support your needs today and in the future. As a valued member of our team, you can expect:

  • Competitive salary: $120,000 - $150,000 per year
  • Comprehensive health insurance and retirement plans
  • Professional development opportunities and training programs
  • Flexible working arrangements and remote work options
  • Access to cutting-edge technology and tools

We are an equal opportunity employer and a global integrated risk assessment firm that empowers organizations to make better decisions. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.



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