Automation and Process Transformation Lead

hace 1 mes


San Francisco, Heredia, Costa Rica Databricks A tiempo completo
Job Overview

We are seeking an exceptional Automation and Data Analytics Manager to join our team at Databricks. This is a unique opportunity to lead full end-to-end service automations for Operational processes, data analytics, reporting, and dashboards.

About the Role

As an Automation and Data Analytics Manager, you will be responsible for supporting annual training operations strategies and objectives. You will own key pillars of strategic framework for Operations, such as Technology Optimization, Processes/Services optimization and automation, and help build a strong organization, improving processes, and understanding E2E services.

Key Responsibilities
  • Lead global automation initiatives to optimize services, analyze data, create dashboards for proper visibility, set priorities, and solve complex problems dynamically.
  • Drive operations to have 'at a click' visibility of all steps in the process, and create strategic technology framework to leverage capabilities of people and technology to drive E2E transformation in operations.
  • Be a trusted partner to stakeholders inside and outside Strategy & Operations to help connect the dots and impact the bigger picture of the training business revenue and service delivery.
Requirements
  • Data expert with skills in querying and scoping (SQL), analysis (Excel), summarizing (pivot tables, charts, slides, written explanation), and reporting (dashboards).
  • Ability and passion to adopt a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the Technology strategy.
  • Rigor and attention to details to drive accurate data analysis, business understanding, on-time execution.
Benefits

Our comprehensive benefits package includes Private Medical Insurance, Private Life Insurance, Equity Awards, Paid Parental Leave, Fitness Reimbursement, Annual Career Development Fund, Home Office/Work Headphone Reimbursement, Business Travel Accident Insurance, and Mental Wellness Resources.

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. We are headquartered in San Francisco, with offices around the globe and were founded by the original creators of Lakehouse, Apache Spark, Delta Lake, and MLflow.



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