Strategic Operations Leader for Fraud Prevention

hace 3 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Our team at Amzn Support Srvcs Costa Rica is dedicated to creating a safe and trustworthy online marketplace.

About the Role

We are seeking a highly skilled Program Manager to lead our Buyer Risk Investigations program. As a key member of our operations team, you will be responsible for developing and implementing strategies to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions worldwide.

Key Responsibilities:

  • Develop and manage roadmaps for the Operations program - Buyer Risk Investigations
  • Collaborate with business teams to understand requirements and work closely with Technology, Machine learning and Operations teams
  • Making appropriate tradeoffs to optimize business outcomes and customer experience
  • Clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams
  • Interacting with a broad cross-section of the Amazon organization to clarify ambiguous issues and negotiate effective solutions between development and business teams


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About UsAmzn Support Srvcs Costa Rica is committed to making Amazon the safest and most trusted place on Earth by protecting our customers and deterring ill-intentioned activities. We achieve this through technology and process improvements, managing risk across multiple geographies and markets with diverse buyer sets.Job SummaryWe are seeking an experienced...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a highly experienced Senior Program Operations Leader to join our team at Amazon Support Services Costa Rica Srl. As a key member of our Account Integrity organization, you will be responsible for leading our Program and Operations teams in identifying and preventing fraudulent activity.Key ResponsibilitiesProvide strategic...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job OverviewAmazon Support Services Costa Rica Srl is seeking a seasoned operations manager to lead our team of investigators in San Jose, CR. This is an exceptional opportunity for a self-driven individual to drive strategy and vision for our operation of 150-200 investigators.ResponsibilitiesDevelop and implement strategies to attain business objectives...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Job DescriptionWe are seeking a skilled Strategic Operations Leader to oversee the distribution of resources at Tek Experts, ensuring strategic alignment with client SLAs.About Us:Tek Experts is a company that values diversity and innovation. We celebrate our global team's passion for technology and creative problem-solving.Responsibilities:Develop and...


  • San José, San José, Costa Rica Arkose Labs A tiempo completo

    About UsAt Arkose Labs, we're revolutionizing the fraud industry with cutting-edge technology. Backed by Softbank, Microsoft, and PayPal, we're a fast-growing startup that's committed to undermining the economic drivers behind fraud.Our innovative approach combines real-time intelligence, rich analytics, and adaptive step-up challenges to progressively...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    At TreviPay, we empower businesses to thrive by streamlining B2B payments through innovative technology and expert services. Our goal is to enhance the customer experience and free up funding for growth.We facilitate transactions in 18 currencies for customers in over 27 countries. Our payment and credit management solutions cater to B2B companies worldwide,...


  • San José, San José, Costa Rica Arkose Labs A tiempo completo

    About Arkose LabsArkose Labs is a pioneering startup backed by leading investors, disrupting the fraud industry with innovative technology.The company's Fraud and Abuse Prevention Platform combines real-time intelligence, rich analytics, and adaptive challenges to deter attacks while adapting to evolving patterns.Key brands trust Arkose Labs to safeguard...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Overview">Amzn Support Srvcs Costa Rica is a leading company in the industry, dedicated to making Amazon the safest place to transact online.">Job Summary">We are seeking an experienced Senior Program Manager to lead cross-functional teams and drive key initiatives that enhance customer experience and minimize risk. As a key member of our Buyer Risk...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Company Overview**Amzn Support Srvcs Costa Rica is a leading provider of innovative solutions for digital businesses.**Job Description**We are seeking a highly skilled Data Analytics Expert to join our Vendor Investigations & Transactions Accuracy's (VITA) Digital Fraud Review team.This role involves working with large datasets to identify suspicious...


  • San José, San José, Costa Rica Arkose Labs A tiempo completo

    About Arkose LabsWe are a pioneering startup in the fraud industry, backed by renowned investors Softbank, Microsoft, and PayPal. Our innovative approach is disrupting the status quo with an emphasis on undermining the economic drivers behind fraudulent activities.Our Fraud and Abuse Prevention Platform combines real-time intelligence, rich analytics, and...


  • San José, San José, Costa Rica Labcorp A tiempo completo

    Job Description:">We are seeking an experienced Strategic Operations Leader to join our team. As a key member of our Operational Strategy and Planning department, you will be responsible for leading cross-functional teams to design and execute effective operational strategies for our clients.">About the Role:">This is a senior-level position that requires a...


  • San José, San José, Costa Rica At-Risk International A tiempo completo

    About the Role:We are seeking a highly skilled Strategic Workplace Violence Prevention and Investigation Specialist to join our team at At-Risk International. This is a unique opportunity for an experienced professional to make a meaningful impact in preventing and investigating workplace violence incidents.About Us:At-RISK International is a leading...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    At Amzn Support Srvcs Costa Rica, we're seeking a skilled Operational Program Manager to join our team focused on preventing payment-related fraud, misuse, and abuse. Our mission is to protect Amazon customers from fraudulent transactions while promoting a safe and trusted online experience.We're looking for someone with 8+ years of stakeholder management...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica seeks a talented Fraud and Abuse Prevention Solutions Expert to join the Customer Trust & Partner Support (CTPS) team.As a key member of the Selling Partner Trust, Abuse, Risk and Reviews (STAR) team, you will play a crucial role in maintaining selling partner trust, preventing multiple forms of seller and vendor abuse, and...


  • San José, San José, Costa Rica Ynv Group A tiempo completo

    OverviewWe are seeking an analytical and organized Strategic Quality Leader to join our team. This individual will serve as a business leader across regional and global locations, responsible for the development and maintenance of the quality system, processes, and overall service quality auditing.This role is also responsible for continuous improvement of...


  • San José, San José, Costa Rica Equifax A tiempo completo

    About UsAt Equifax, we empower our employees to reach their full potential and make a meaningful impact in the world. Our team is dedicated to providing innovative solutions that drive business growth and protect against economic crime.Job OverviewWe are seeking an Economic Crime Prevention Specialist to join our team! As an expert in fraud detection and...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    Company Overview:Boston Consulting Group (BCG) is a leading management consulting firm that helps organizations address their most critical challenges and create lasting impact. Our clients trust us to deliver tailored, innovative solutions that drive growth and improve performance.About the Role:We are seeking an experienced Strategic L&D Operations Leader...


  • San José, San José, Costa Rica Western Union A tiempo completo

    About Western UnionWestern Union is a leading FinTech company that provides financial services to families, small businesses, multinational corporations, and non-profit organizations worldwide. With over 8,000 employees spanning 200 countries and territories, we believe that when money moves, better things happen.Fraud Product Manager PositionThis...


  • San José, San José, Costa Rica Eaton A tiempo completo

    OverviewEaton's Power Distribution division is seeking a seasoned leader to provide strategic direction on environmental, health, safety, and sustainability matters across the LATAM region.Estimated Salary Range$120,000 - $180,000 per annum, based on experience.ResponsibilitiesThis role entails developing and implementing environment, safety, and health...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    About the Microsoft Customer Experience & Success OrganizationWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization plays a pivotal role in shaping the company's end-to-end customer experience strategy. Our team is dedicated to delivering seamless support experiences that not only provide industry-leading...