Strategic L&D Operations Leader for Global Expansion

hace 24 horas


San José, San José, Costa Rica Boston Consulting Group A tiempo completo

Company Overview:

Boston Consulting Group (BCG) is a leading management consulting firm that helps organizations address their most critical challenges and create lasting impact. Our clients trust us to deliver tailored, innovative solutions that drive growth and improve performance.

About the Role:

We are seeking an experienced Strategic L&D Operations Leader to join our Global Learning and Development team in Costa Rica. As a key member of our operations team, you will play a vital role in shaping the future of our L&D operations and supporting the growth of our business.

Key Responsibilities:

  • Team Management: Lead a team of four coordinators focused on operational support for our L&D teams across BCG, including capacity planning, workload prioritization, and talent development.
  • Operations Delivery: Collaborate with L&D coordinators and the broader L&D team to support the rollout of L&D transformation efforts, particularly participant management for North America in-person Consulting Journey programs.
  • Stakeholder Relationships and Content: Establish strong working relationships with peers and colleagues in our New Delhi Operations hub, global meeting and events team, operational teams across regions, and learning journey managers to drive L&D transformation.

Requirements:

To succeed in this role, you will need:

  • Strong leadership and management skills, with experience in team management and talent development.
  • Excellent communication and collaboration skills, with the ability to work effectively with diverse stakeholders.
  • A deep understanding of L&D operations and the ability to design and implement processes that drive efficiency and effectiveness.
  • A passion for innovation and technology, with a willingness to explore new training models and approaches.

Benefits:

As a member of our Global Learning and Development team, you will have access to a range of benefits, including:

  • A dynamic and supportive work environment that fosters collaboration and innovation.
  • Ongoing professional development opportunities to help you grow your skills and expertise.
  • The chance to work on high-profile projects that drive business growth and improvement.
  • A competitive salary and benefits package that reflects your value to the organization.


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