Senior HR Operations Manager for International Expansion
hace 1 semana
Uniform Advantage Brands is seeking a highly experienced and skilled Senior HR Operations Manager to lead our international expansion efforts. This critical role will be responsible for managing and resolving complex employee relations issues, conducting thorough investigations, and serving as the primary liaison to external HR services providers.
About UsAt Uniform Advantage Brands, we are committed to delivering exceptional results while fostering a culture of innovation, collaboration, and continuous improvement. As a senior HR professional, you will have the opportunity to work with a talented team and contribute to shaping the future of our organization.
Job SummaryWe are offering a competitive salary in the range of $120,000 - $150,000 per year, commensurate with experience. In addition to a comprehensive benefits package, including private medical insurance, life insurance, employee assistance program, and paid vacations, this role offers a unique opportunity to grow professionally and make a meaningful impact on our global operations.
Key Responsibilities- Manage and resolve complex employee relations issues, including terminations, in accordance with company policies and applicable laws.
- Conduct thorough and objective investigations to maintain knowledge of legal requirements related to day-to-day employee management.
- Serve as the primary liaison to external HR services providers for timely, cost-effective, and regulatory-compliant payroll and benefits administration.
- Develop and maintain information on KPIs related to office operations and team performance.
- High-level fluency in English and Spanish, strong interpersonal skills, and ability to communicate effectively with all levels of personnel.
- Strong advising skills, comprehensive understanding of HR principles, and knowledge of Costa Rican employment and labor laws.
- Data-driven problem-solving skills, continuous improvement mindset, and ability to collaborate effectively.
- Intermediate/Advanced knowledge of HR-related software, Excel, and ability to work in a global organization managing Payroll, Compensation & Benefits design and administration.
- 5-7 years of senior HR professional experience, with at least 3 years in a managerial role.
- Experience working for an international company with operations in Costa Rica, managing Payroll, Compensation & Benefits design and administration, policy development, and employee engagement strategies.
- Start-up/expansion of site operations experience, experience with HR Business Partner model, and office management-principles of accounts payable, managing/negotiating with property management and other business vendors.
A University/Bachelor's equivalent degree in HR, Business, or a related field. You will work primarily from home with occasional office visits.
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