Learning Operations Manager
hace 2 meses
**Role Overview**
Boston Consulting Group is seeking a Senior Manager, Learning and Development Operations to lead our learning and development efforts in North America. As a key member of our North America BST People Team, you will partner closely with stakeholders across our functions and the broader business to understand learning needs and spearhead the creation, development, delivery, and evaluation of comprehensive learning programs.
Key Responsibilities
- Design, develop, and deliver comprehensive learning programs, leveraging best practices in instructional design and learning methodologies to ensure high engagement and effectiveness.
- Conduct thorough needs analysis with stakeholders, including the Administrative Services and Office Experience functions, customers of functional teams, office leaders, and global teams.
- Ensure a consistent and holistic learning experience for members of the Admin and OE function, managing the budget, calendar, and operations of learning programs.
- Work across the broader North America BST L&D team to ensure all programs provide a cohesive, meaningful learning experience for our learners.
Requirements
- 8-10 years of total work experience with a Bachelor's degree in Education, Human Resources, Business Administration, or a related field. Advanced Degree preferred.
- Proven experience in Learning and Development, especially in a role leading learning programs.
- Exceptional stakeholder management skills with a proven ability to build deep relationships and have a collaborative approach to work.
- Demonstrated ability to design and deliver learning programs that drive meaningful business outcomes based on firmwide, functional, and individual needs.
About the Role
This role is a pivotal part of our North America BST People Team, whose mission is to provide each member of our BST the resources and support they need to become the best possible person and professional while at BCG. You will work closely with geographic and functional leaders, Human Resources, and global L&D counterparts to steer strategic L&D initiatives and manage relationships with external vendors.
-
Operations Learning and Development Specialist
hace 2 meses
San José, San José, Costa Rica Boston Consulting Group A tiempo completoJob SummaryJob Title: Operations Learning and Development SpecialistJob Summary:This is a pivotal role in the North America BST People Team, responsible for orchestrating cross-functional collaborations across the organization. The ideal candidate will have a strong background in Operations and Learning and Development, with experience in program...
-
E-Learning Platform Manager
hace 4 días
San José, San José, Costa Rica Crg Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled E-Learning Platform Manager to join our team at Crg Solutions. This is an exciting opportunity for a seasoned professional to take on a leadership role in the implementation, configuration, and administration of our Learning Management System (LMS) and Learning Experience Platform (LXP).Key ResponsibilitiesThe...
-
Strategic Learning
hace 3 semanas
San José, San José, Costa Rica Gensler A tiempo completoYour RoleThe Strategic Learning & Development Manager is responsible for planning, coordinating, and delivering diverse talent development activities that cater to the technical and non-technical training needs of team members. This role collaborates with local, regional, and global teams to create and implement programs aligned with firmwide...
-
AI Operations Manager
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoThe AI Operations Team at Microsoft is the cornerstone of driving machine learning and AI technology across various domains and scenarios. As an AI Operations Manager, you will have the opportunity to work on cutting-edge projects that leverage Microsoft's cloud and AI platforms, such as Azure, Cognitive Services, and Power Platform. You will collaborate...
-
Collection Operations Manager
hace 2 meses
San José, San José, Costa Rica Msd A tiempo completoAbout the RoleWe are seeking an experienced Collection Operations Manager to join our team at Msd. As a key member of our operations group, you will be responsible for overseeing the collection and customer service areas.RequirementsTo succeed in this role, you will need:At least 2 years of experience working in collections and customer service;Excellent...
-
Strategic Operations Manager
hace 2 meses
San José, San José, Costa Rica Vml Map A tiempo completoAt VML MAP, we are seeking a highly experienced Strategic Operations Manager to lead our Marketing Operations - San Jose team.The successful candidate will oversee operations, ensuring efficient delivery of services and spearheading strategic initiatives. Key responsibilities include streamlining processes for improved efficiency, managing resource...
-
Operations Manager
hace 1 mes
San José, San José, Costa Rica Wns Global Services A tiempo completoWNS Global Services, a leading BPM company, is seeking an experienced Operations Manager to join our team.About the RoleThe Operations Manager will be responsible for ensuring smooth business operations, meeting contractual obligations, and driving team performance.Key ResponsibilitiesRegularly follow up on incidents and escalate as necessary.Utilize...
-
Strategic Operations Manager
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoJob Summary:We are seeking a skilled Strategic Operations Manager to join our Microsoft Business Operations team.About the Role:This role will provide strategic leadership and guidance on operations excellence, optimization, and process improvement initiatives. The ideal candidate will have a strong background in operations management, with experience in...
-
Senior Marketing Operations Manager
hace 2 meses
San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completoJob Title: Senior Marketing Operations ManagerJob Description:We are seeking an experienced Senior Marketing Operations Manager to join our team at Intelliswift Software, Inc. as a Marketing Program Manager.Key Responsibilities:• Lead the development and implementation of comprehensive operational plans to manage complete project lifecycles for complex...
-
Training Operations Manager
hace 2 meses
San José, San José, Costa Rica Wns Global Services A tiempo completoJob OverviewThe Training Operations Manager is a pivotal role at WNS Global Services, responsible for ensuring seamless training deliverables and excellence in business processes. This individual will oversee the end-to-end responsibility of training programs, guaranteeing quality certification, early production performance, and accurate reporting.
-
Operations Manager
hace 1 semana
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoAbout Bill Gosling OutsourcingWe are a company that prioritizes the career development of our people. If you're interested in joining an organization with modern facilities and a collaborative work environment, this might be the right fit for you.Job Title: Operations ManagerThe Operations Manager leads and motivates a team to achieve optimal performance...
-
Senior Business Operations Manager
hace 2 semanas
San José, San José, Costa Rica Splunk A tiempo completoAbout UsSplunk is a leading provider of unified security and observability platforms, serving over 11,000 enterprise organizations worldwide. We strive to build a safer and more resilient digital world through innovative solutions and award-winning culture.We value diversity, equity, and inclusion at Splunk and are committed to creating a workplace where...
-
Content Operations Manager
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAre you a seasoned professional looking for a new challenge? We are seeking an experienced Content Operations Manager to join our team at Amazon Support Services Costa Rica Srl - B20. This is a unique opportunity to work on a high-profile project, shaping the future of entertainment and media.We are looking for a highly motivated and organized individual to...
-
Senior Operations Manager
hace 2 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoWe are looking for a highly skilled Senior Operations Manager to join our team at Bill Gosling Outsourcing. This is an excellent opportunity for someone who wants to work in a dynamic environment and make a real difference.About the Role:The Senior Operations Manager will be responsible for leading our operations team to deliver high-quality services to our...
-
Logistics Operations Manager
hace 2 semanas
San José, San José, Costa Rica Cummins A tiempo completoAbout CumminsCummins is a leading manufacturer of power solutions for various industries. Our company culture focuses on empowering employees to develop their skills and contribute to meaningful work.We are committed to providing global opportunities for career growth, fostering a diverse and inclusive workforce, and collaborating with innovative thinkers to...
-
Senior Securities Operations Manager
hace 4 semanas
San José, San José, Costa Rica Citi A tiempo completoCiti is a global leader in financial services, and we are currently seeking a seasoned professional to join our team as a Senior Securities Operations Manager. This role will be based in Costa Rica and will play a critical part in ensuring the smooth operation of our securities transactions processing.About the RoleThe Senior Securities Operations Manager...
-
Operations Manager
hace 2 meses
San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo**About Our Organization**We are a global team of professionals dedicated to providing debt recovery solutions for consumers. Our mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.The Manager Operations primary responsibilities include coordination of production activities...
-
Facilities Operations Manager
hace 1 mes
San José, San José, Costa Rica Jll A tiempo completoWe're seeking a skilled Facilities Operations Manager to join our team at JLL. In this role, you'll play a key part in delivering exceptional facilities management services to our clients.Key Responsibilities:Collaborate with the Facilities Manager to oversee the delivery of maintenance and repair services.Maintain client satisfaction by ensuring timely and...
-
Corporate Learning and Development Professional
hace 4 días
San José, San José, Costa Rica The Moorings A tiempo completoWe are seeking an experienced Corporate Learning and Development Professional to join our team at The Moorings, a leading provider of luxury yacht charters. With over 50 years of experience in the industry, we pride ourselves on delivering exceptional customer experiences and fostering a culture of continuous learning and development.As a key member of our...
-
Kitchen Operations Manager
hace 6 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completoJob Title: Kitchen Operations ManagerCompany Overview:Marriott International, Inc is a world-renowned hospitality company that offers a refreshing environment for guests to stay connected and balanced.Job Summary:We are seeking an experienced Kitchen Operations Manager to join our team at Courtyard San Jose Escazu. As a key member of our culinary team, you...