Senior Business Operations Manager

hace 1 día


San José, San José, Costa Rica Splunk A tiempo completo

About Us

Splunk is a leading provider of unified security and observability platforms, serving over 11,000 enterprise organizations worldwide. We strive to build a safer and more resilient digital world through innovative solutions and award-winning culture.

We value diversity, equity, and inclusion at Splunk and are committed to creating a workplace where everyone can bring their whole, authentic self. Our collaborative environment fosters growth, learning, and teamwork, with a focus on delivering exceptional customer experiences.

Job Description

We are seeking an experienced Senior Business Operations Manager to lead the development and implementation of scalable business processes in our Cloud Delivery team. This role will drive strategic improvements, streamline workflows, and optimize service delivery to support our growing customer base.

The ideal candidate will possess strong analytical, planning, and leadership skills, with a proven track record in program management, business operations, and process improvement. Familiarity with delivering SaaS solutions and a growth mentality conducive to our dynamic work culture are essential.

Responsibilities

  • Drive strategic improvements with a focus on scalability
  • Improve business processes and systems that support the delivery of our Cloud service offerings
  • Develop solutions for delivery of key business operations to improve their overall efficiency
  • Collaborate with teams across Cloud to implement changes that benefit multiple functions
  • Partner with business systems team to implement solutions that mature Cloud's service and delivery
  • Listen to and absorb our business partners' experiences and challenges to convert them into business and technical project requirements
  • Oversee execution of sophisticated projects within a defined program while managing timeline, risks, and stakeholder expectations
  • Build accurate reports for Cloud teams that provide insight into operational efficiency of implemented workflows

Salary

This role offers a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus benefits including medical, dental, personal and sick days, ESPP, and more.

Requirements

  • Previous experience in product management, program management, process improvement, and business strategy
  • 5+ years of Program Management, Business Operations, and/or Business Process Analyst experience
  • Familiarity with delivering a SaaS solution
  • Growth mentality conducive with a dynamic, innovative, and congenial work culture
  • Strong analytic, planning, and leadership skills
  • Excellent verbal and written communication skills


  • San José, San José, Costa Rica Intel A tiempo completo

    Career Opportunity: Business Operations ManagerOverview:We are seeking an experienced Business Operations Manager to join our team at Intel. As a Business Operations Manager, you will play a critical role in driving business growth and operational excellence across our organization.About the Role:The Business Operations Manager will be responsible for...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    We are looking for a highly skilled Senior Operations Manager to join our team at Bill Gosling Outsourcing. This is an excellent opportunity for someone who wants to work in a dynamic environment and make a real difference.About the Role:The Senior Operations Manager will be responsible for leading our operations team to deliver high-quality services to our...


  • San José, San José, Costa Rica Western Union A tiempo completo

    Senior Manager, Digital OperationsWestern Union is seeking a Senior Manager, Digital Operations to lead our teams across various locations. Key responsibilities include monitoring digital front-end assets to assess site health, using essential tools for monitoring, and running regular site scans and observability dashboards to identify issues.Key...


  • San José, San José, Costa Rica World Business Lenders, Llc A tiempo completo

    World Business Lenders, LLC is a U.S.-based company providing general-purpose short-term real estate collateralized commercial loans to small and medium-sized businesses across the United States.We are seeking an experienced Business Operations Coordinator to join our 100% remote team. As a key member of our Administration department, you will work closely...


  • San José, San José, Costa Rica Intel A tiempo completo

    At Intel, we're looking for a skilled Strategic Business Operations Manager to join our centralized team of professionals supporting segments within Corporate IT and Digital Transformation. As a key member of our team, you will partner closely with segment leadership to drive strategic initiatives and support the development of consistent strategies and...


  • San José, San José, Costa Rica World Business Lenders, Llc A tiempo completo

    At World Business Lenders, LLC, we offer a remote Contract/Consultant position for a skilled Business Operations Coordinator to join our dynamic team. This exciting opportunity involves providing exceptional administrative support to our Administration Manager, ensuring seamless daily operations.Key Responsibilities:Manage and coordinate calendars,...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    Job Title: Senior Marketing Operations ManagerJob Description:We are seeking an experienced Senior Marketing Operations Manager to join our team at Intelliswift Software, Inc. as a Marketing Program Manager.Key Responsibilities:• Lead the development and implementation of comprehensive operational plans to manage complete project lifecycles for complex...


  • San José, San José, Costa Rica Intel A tiempo completo

    Intel's Business Operations Manager will play a crucial role in supporting segments within Corporate IT and Digital Transformation. This individual will partner closely with the segment Chief of Staff to establish consistent strategies and practices, executed in partnership with segment leadership. Key responsibilities include:Key Responsibilities:Drive POR...


  • San José, San José, Costa Rica Citi A tiempo completo

    Citi is a global leader in financial services, and we are currently seeking a seasoned professional to join our team as a Senior Securities Operations Manager. This role will be based in Costa Rica and will play a critical part in ensuring the smooth operation of our securities transactions processing.About the RoleThe Senior Securities Operations Manager...


  • San José, San José, Costa Rica Bma Group A tiempo completo

    Job OverviewBma Group seeks an experienced Senior Sales Operations Manager to lead our sales strategy and drive profitability across all retail channels. This role requires a strong analytical mindset, excellent communication skills, and the ability to develop robust relationships with key stakeholders.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job SummaryWe are seeking an experienced Senior Campaign Operations Manager to join our team at Amazon Ads in Costa Rica. This is a critical role that will be responsible for leading a team of professionals in delivering efficient and accurate campaign management services to our clients.


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Pfizer Senior Analyst Job DescriptionWe are seeking a highly skilled Senior Analyst to join our team at Pfizer. This role will be responsible for reviewing meetings and travel transactions for compliance, ensuring proper documentation, and coordinating logistics with commercial colleagues and external organizations.Key Responsibilities:Transaction Review:...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job OverviewWe are seeking a highly skilled and experienced Senior Manager of Global Operations to lead our MEET Payment Team.


  • San José, San José, Costa Rica Philippines Outsourcing Solution A tiempo completo

    At Philippines Outsourcing Solution, we're seeking a seasoned **Senior Team Lead** to drive our company's operations forward. Your expertise will help us improve efficiency, productivity, and profitability. Key responsibilities include:Monitoring healthcare company operations and analyzing key metricsKey Responsibilities:- Analyze financial data and use it...


  • San José, San José, Costa Rica Spartan Capital A tiempo completo

    About the Role">The Business Operations Manager at Spartan Capital will be responsible for overseeing the day-to-day operations of the company, ensuring that all functions are running smoothly and efficiently.">Key Responsibilities:">">Lead performance management initiatives to drive productivity and growth.">Assist in the recruitment, training, and...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    **About WNS Global Services**We are a leading global Business Process Management (BPM) company, serving 400+ clients across various industries. Our mission is to enable clients to outperform through our passion for service and innovation.**Job Summary**We are seeking an experienced Senior Operations Manager to lead our team in delivering exceptional business...


  • San José, San José, Costa Rica Convera A tiempo completo

    **Job Summary**Convera is seeking a highly skilled Senior Compliance Operations Manager to join our team.This role will be responsible for ensuring Convera’s compliance with various Sanctions regulations and internal controls.**Key Responsibilities:**• Operations management of daily workflows and ensuring service level agreements (SLAs) are met.•...


  • San José, San José, Costa Rica Td Synnex A tiempo completo

    Job Title: Senior IT Operations ManagerSalary: $120,000 - $180,000 per annumJob OverviewWe are seeking a highly skilled Senior IT Operations Manager to lead our team of service operations agents and ensure the smooth running of our production systems, platforms, and networks.ResponsibilitiesPlans and supervises individual teams of service operations agents...


  • San José, San José, Costa Rica Gensler A tiempo completo

    Job DescriptionThe Senior Financial Operations Manager will oversee the day-to-day operations of the finance department, providing financial leadership and management for the Costa Rica office. This role requires a close working relationship with Regional & Firmwide Accounting and Finance teams, as well as Office Directors, Studio Directors, and Design...


  • San José, San José, Costa Rica Intel A tiempo completo

    Company OverviewAt Intel, we are pushing the boundaries of innovation in semiconductor manufacturing. Our goal is to create a better future for all by driving technology advancements and delivering exceptional results. Join us on this journey as a Senior Technical Operations Manager and be part of our dynamic team.About the RoleWe are seeking an experienced...