Operations Learning and Development Specialist

hace 2 meses


San José, San José, Costa Rica Boston Consulting Group A tiempo completo
Job Summary

Job Title: Operations Learning and Development Specialist

Job Summary:

This is a pivotal role in the North America BST People Team, responsible for orchestrating cross-functional collaborations across the organization. The ideal candidate will have a strong background in Operations and Learning and Development, with experience in program development, management, and execution.

Responsibilities:

  • Develop and execute learning programs, focusing on high-quality instructional design and effective delivery mechanisms.
  • Manage the logistical, operational, and technical aspects of program delivery, including scheduling and participant management.
  • Work with the Operations L&D Senior Manager and stakeholders to understand learning needs and contribute to the design of targeted learning solutions.
  • Collect and analyze feedback and data from individuals and program attendees to inform existing and future programs.

Requirements:

  • Bachelor's degree in Education, Human Resources, Business Administration, or a related field.
  • 3-5 years of experience in an Operations function (Administrative Services, Office Experience, Events, or similar).
  • Experience with Learning and Development, with a working understanding of learning theories, instructional design methodologies, and evaluation strategies.
  • Strong organizational skills and the ability to manage multiple projects simultaneously.
  • Outstanding communication and presentation skills.
  • Proven ability to work effectively with team members and stakeholders at all levels.


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