Strategic Risk Operations Manager
hace 1 día
Amazon Support Services Costa Rica Srl is seeking a seasoned operations manager to lead our team of investigators in San Jose, CR. This is an exceptional opportunity for a self-driven individual to drive strategy and vision for our operation of 150-200 investigators.
Responsibilities- Develop and implement strategies to attain business objectives and ensure operational efficiency
- Lead planning and execution of service level agreements, capacity, and workflow plans
- Organize team structure to ensure scalability and growth
- Identify opportunities and risks, and work with internal and external teams to implement solutions
We are looking for an experienced leader with a strong background in risk management and fraud prevention. The ideal candidate will have:
- 13+ years of operational and/or retail management experience
- 6+ years of team management experience
- Experience using data to influence business decisions
- Experience across the domain of risk management & fraud
This role offers a competitive salary and benefits package, including:
- $120,000 - $180,000 per year, based on experience
- A comprehensive health insurance plan
- Generous paid time off and holidays
- Professional development opportunities
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