Technical Support Engineer
hace 1 día
We are seeking a highly skilled Technical Support Engineer to join our team at Microsoft. In this role, you will be responsible for delivering exceptional customer support and technical expertise to our global clients.
As a Technical Support Engineer, you will be the primary point of contact for customers experiencing issues with our Exchange platform. Your primary responsibilities will include:
- Responding to customer inquiries and resolving technical issues in a timely and professional manner
- Utilizing troubleshooting tools and techniques to identify and resolve complex technical issues
- Collaborating with internal teams and stakeholders to develop solutions and improve processes
To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as a strong understanding of Exchange architecture and related technologies. You should also be proficient in reading, writing, and speaking English fluently.
The ideal candidate will have at least 2 years of experience in a technical support or consulting role, or a Bachelor's degree in Computer Science or a related field. Additionally, experience working with Exchange in an enterprise environment would be highly desirable.
In exchange for your expertise and dedication, we offer a competitive salary of $90,000 per year, plus benefits and opportunities for career growth and development.
About the Role
About the RoleThis is a full-time position that requires a strong commitment to customer satisfaction and technical excellence. If you are passionate about delivering exceptional customer support and technical expertise, we encourage you to apply for this exciting opportunity.
Salary: $90,000 per year
Location: Remote (USA)
-
Technical Support Engineer
hace 2 meses
San José, San José, Costa Rica Tek Experts A tiempo completoAt Tek Experts, we're seeking a customer-oriented Technical Support Engineer (DevOps) to work with our clients to resolve complex customer cases. This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and provide quick and accurate support. The successful candidate will be a problem solver, engager, and creative thinker...
-
Technical Support Engineer for HPC Environments
hace 3 semanas
San José, San José, Costa Rica Intel A tiempo completoJob OverviewWe are seeking a highly motivated Technical Support Engineer to join our team at Intel. As a Technical Support Engineer, you will be responsible for providing technical support to EC Design customers and working on various global projects.
-
Technical Support Engineer
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAbout the RoleMicrosoft is seeking a highly skilled Technical Support Engineer to join our Identity Solutions team. As a Technical Support Engineer, you will play a critical role in providing exceptional technical support to our customers, partners, and internal stakeholders.
-
Technical Support Specialist
hace 13 horas
San José, San José, Costa Rica Tek Experts A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Tek Experts. As a Technical Support Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.
-
Technical Support Engineer Expert
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAs a Technical Support Engineer at Microsoft, you will be an integral part of the Customer Service & Support (CSS) organization, responsible for delivering a seamless support experience to our customers.The CSS team is dedicated to building trust and confidence with every person and organization through expert technical assistance. As a member of this team,...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Tek Experts A tiempo completoAt Tek Experts, we're seeking a customer-focused Tech Support Engineer to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**We're looking for a skilled professional...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Tek Experts A tiempo completoOverviewWe're seeking a customer-oriented technical support engineer to work on behalf of our client to resolve complex customer cases. As part of the Azure Platform Technical Support team, you will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is...
-
Highly Skilled Technical Support Engineer
hace 4 días
San José, San José, Costa Rica Micro Focus A tiempo completoAre you looking for a challenging role that requires technical expertise and strong problem-solving skills? As a Service Center Technical Engineer at Micro Focus, you will be part of a dynamic team that works collaboratively with the entire delivery organization. This is a 24X7X365 operation, which means you will need to work different shifts, including...
-
Technical Support Engineer
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoCustomer Service & SupportWe are looking for a Technical Support Engineer to join our Customer Service & Support team. In this role, you will be responsible for owning, troubleshooting and solving customer technical issues.About the RoleThis is an exciting opportunity to accelerate your career growth by honing your problem-solving, collaboration and research...
-
Technical Support Senior Network Engineer
hace 2 meses
San José, San José, Costa Rica Sonicwall A tiempo completoAt SonicWall, we are looking for a skilled Technical Support Senior Network Engineer to join our team.**Responsibilities:**Assist customers with the deployment of SonicWall network security products like Firewall/IPS and VPN solutions. Provide technical solutions and workarounds for end-users with their issues on respective product lines. Own customer issues...
-
Intune Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoAbout MicrosoftAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. With over 17,000 employees worldwide, our Customer Experience & Success (CE&S) organization is responsible for delivering exceptional customer experiences across all touchpoints.We're looking for talented individuals who share our passion...
-
Microsoft Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoOur Customer Service & Support team is responsible for delivering a seamless support experience to customers worldwide. As a Technical Support Engineer, you will play a key role in troubleshooting and resolving customer technical issues, working collaboratively with cross-functional teams to leverage troubleshooting tools and best...
-
Cloud Support Solutions Engineer
hace 3 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We are seeking an experienced Technical Support Engineer to join our Azure Platform Technical Support (APTS) team. This role provides world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.This is a highly collaborative team who supports multiple products within the Microsoft...
-
Technical Support Specialist
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. Our Customer Service & Support (CSS) team is a critical part of this mission, providing timely technical expertise to commercial customers worldwide.The CSS team within Microsoft is responsible for building trust and confidence with customers through...
-
Technical Support Escalation Specialist
hace 2 meses
San José, San José, Costa Rica Microsoft A tiempo completoTechnical Support Escalation Engineer Role OverviewWe are seeking a highly skilled Technical Support Escalation Engineer to join our team at Microsoft. As a key member of our Customer Service & Support organization, you will be responsible for owning, troubleshooting, and solving complex customer technical issues related to the Microsoft Graph API.This is an...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Splunk A tiempo completoSplunk is a leader in building a safer and more resilient digital world. Our unified security and observability platform is used by the world's leading enterprises to keep their digital systems secure and reliable. At Splunk, we pride ourselves on having an amazing career destination and a best place to work culture. We welcome employees to bring their...
-
Technical Systems Specialist
hace 2 meses
San José, San José, Costa Rica Northwind Technical Services A tiempo completoCompany Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Zuora A tiempo completoAbout the RoleZuora is seeking a highly skilled Technical Support Specialist to join our Global Customer Support team.As a Technical Support Specialist, you will be responsible for providing exceptional customer support to Zuora customers, ensuring they have a positive experience with our products and services.You will work closely with our engineering and...
-
Technical Support Specialist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryAmazon Support Services Costa Rica Srl seeks a highly skilled and proactive Technical Support Specialist to join our BSX Support Engineering team. As a key member of our team, you will provide expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Key ResponsibilitiesCollaborate closely with...
-
Expert Technical Support Specialist
hace 1 día
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:At Tek Experts, we are seeking a highly skilled and customer-oriented Technical Support Engineer to join our team. As a key member of our Azure Platform Technical Support (APTS) team, you will be responsible for providing world-class technical support to Microsoft commercial and enterprise clients.This is an exciting opportunity for an experienced...