Technical Support Specialist
hace 2 días
Welcome to Sgf Global, where we're looking for experienced professionals to join our team as Technical Support Specialists.
We're seeking individuals with a strong background in customer support, proficient in both English and Portuguese (or French as an alternative). Our ideal candidate has experience working in the technology support industry, with expertise in phone and CRM (Salesforce) software.
Key responsibilities include:
- Providing technical assistance via phone and email;
- Troubleshooting and resolving customer issues efficiently;
- Collaborating with internal teams to ensure seamless customer experiences;
- Staying up-to-date with industry developments and best practices.
We value candidates with at least one year of experience in similar roles. If you're passionate about delivering exceptional customer service and have a keen interest in technology, we encourage you to apply.
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