Technical Solutions Expert

hace 2 días


San José, San José, Costa Rica Amdocs A tiempo completo

Company Overview

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Amdocs is a global leader in providing innovative solutions for the communications, media and finance industries.

We empower our customers to deliver exceptional customer experiences by leveraging cutting-edge technologies and best-in-class expertise.

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About This Role

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This position involves providing technical support to customers worldwide, utilizing advanced software engineering skills to resolve complex issues and optimize software performance.

Responsibilities will include:

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  • Investigating and resolving technical problems through debugging, simulation, and tool development">
  • Providing engineering expertise to troubleshoot and modify software configurations">
  • Demonstrating continuous improvements and efficiency gains through the use of Software Engineering tools and techniques">
  • Collaborating with internal and external stakeholders to enhance understanding of customer needs and ensure effective resolutions">
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Requirements

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To succeed in this role, you will need:

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  • Strong technical, analytical, problem-solving, and communication skills">
  • Proficiency in Java, SQL, and Unix">
  • The ability to work effectively in a fast-paced environment and meet SLAs and KPIs">
  • A passion for staying up-to-date with emerging technologies and market trends">
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Why Join Amdocs?

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This role offers the opportunity to gain valuable experience and knowledge of software integrative systems.

You will be exposed to advanced market technologies and have the chance to work with multiple channels and diverse areas of expertise.

Amdocs is an equal opportunity employer and welcomes applicants from all backgrounds.



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