Technical Solutions Expert

hace 2 días


San José, San José, Costa Rica Microsoft A tiempo completo
Company Overview

At Microsoft, our mission is to empower every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day.

We create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission by joining our Small, Medium, and Corporate team, which helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions.

Job Description

You will help our managed customers across industries, company sizes, and territories identify their needs and opportunities using the latest in digital selling technology. One of the fastest-growing customer segments in the industry, you will help customers get to the Microsoft Cloud across solution areas like Modern Work, Business Applications, Applications and Infrastructure, Data and AI, and Security.

Main Responsibilities
  • Win the technical decision of customers to purchase, implement, and use our online services and solutions.
  • Work in a team enabling customers through digital transformation by leveraging the Modern Work Platform of Microsoft 365.
  • Own and win the customers' technical decisions, as well as find new opportunities through contacts for colleagues to further pursue.

You will work within a virtual team of technical, partner, and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 suite, Teams, and OEM Meeting/Calling devices sales/usage targets in your accounts.

Required Skills and Qualifications

Primary accountabilities for this role include:

  • Helping customers make technical decisions to build tomorrow's business and IT solutions based on Microsoft technology.
  • Leading to clear technical, competitive, and security blockers to accelerate Secure Teams Meeting, Calling, and Devices sales and customer usage.
  • Winning the technical decision at customers for sales opportunities and usage scenarios through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision making.

To succeed in this role, you should have:

  • 3+ years of technical pre-sales or technical consulting experience.
  • Fluency in the English language.

PREFERRED QUALIFICATIONS:

  • 5+ years of technical pre-sales, technical consulting, technical support, or related experience.
  • 2+ years of experience with cloud and hybrid technologies.


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