Senior Technical Solutions Specialist
hace 1 mes
Overview:
">Hewlett Packard is seeking an experienced technical professional to join our team as a Senior Technical Solutions Specialist. This role plays a critical part in the sales process, providing technical expertise and guidance to customers and internal stakeholders.
">About the Role:
">The Senior Technical Solutions Specialist will be responsible for delivering high-level technical expertise to customers, identifying and developing solutions that meet their business needs. This involves working closely with customers' technology leaders and executive technical decision makers to understand their requirements and provide tailored solutions.
">In this role, you will provide technical support to customers and internal teams, participate in ongoing account planning, and develop strategic relationships with key technical influencers within customer organizations. You will also be responsible for helping the sales team achieve revenue and profit goals by promoting and delivering Hewlett Packard's portfolio of products and services.
">Responsibilities:
">- ">
- Provide expert technical support to customers and internal teams on Hewlett Packard products and solutions">
- Develop and deliver customized solutions to meet customer business needs">
- Participate in ongoing account planning and develop strategic relationships with key technical influencers">
- Support the sales team in achieving revenue and profit goals">
- Proactively promote and deliver Hewlett Packard's portfolio of products and services">
- Maintain a positive total customer experience (TCE)">
Requirements:
">- ">
- Current knowledge of computer client technologies, hardware, operating systems, deployment, and management solutions and services">
- Broad knowledge of the IT industry, technical directions, and IT solutions">
- Excellent written and verbal communication skills">
- Good presentation skills">
- Good level of Technical English">
- Good troubleshooting skills">
- Able to search out knowledge and self-train on the overall solution">
- Able to build and maintain strategic customer relationships">
- Able to deliver professional, billable technical consultancy services">
What We Offer:
">Hewlett Packard offers a competitive salary range of $80,000 - $110,000 per annum, depending on location and experience, plus a comprehensive benefits package including health insurance, retirement savings plan, and paid time off.
">We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced technical professional looking for a challenging role, please submit your application.
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