Group Travel Director

hace 2 días


San José, San José, Costa Rica Europe Express A tiempo completo

Established in 1990, Europe Express provides high-quality, customized group travel to Europe for its North American clients.

The company serves both private groups and FIT leisure markets, working exclusively with travel advisors to book everything from air and rail to hotels and sightseeing tours.

YMT is an industry-leading guided tour specialist for North American travelers.

Since 1967, the company has offered affordable land, cruise, and river cruise tours to popular destinations worldwide.

Summary

This role offers a fantastic opportunity to join a growing B2B travel brand.

As a key member of the sales team, you will be responsible for both sales and execution of our fully customized group travel itineraries to Europe.

The successful candidate will report directly to the COO of Europe Express and be accountable for delivering revenue and margin targets as well as executing booked trips.

Key Responsibilities

  • Develop and deliver a comprehensive sales plan to achieve divisional revenue targets.
  • Own and refine the Europe Express Groups sales strategy to ensure business competitiveness and growth orientation.
  • Create annual, quarterly, and monthly sales plans that drive lead-to-booking conversion targets.
  • Motivate and lead the sales team, including direct line management of the Group Sales Manager.
  • Build a high-performance team with strong performance management and high-quality hiring practices.

Execution of Booked Trips

  • Ensure alignment between sales and execution teams to deliver trips that exceed client expectations and stay within budgeted costs.
  • Motivate and lead the operations (execution) team, including direct line management of the Group Operations Manager.
  • Lead process improvement initiatives within the sales and execution teams to increase efficiency.

Building Strong Relationships

Collaborate effectively with other functions, including marketing, product, finance, and people, to drive organizational effectiveness and improvement.

Work closely with Finance and Commercial to agree on selling prices and analyze margins.

Key Performance Indicators

  • Budgeted revenue and margin targets.
  • Lead-to-booking conversion target.
  • Sales efficiency (delivering sales targets within budgets).
  • Operational efficiency (executing trips within budgets).
  • Post-booking Net Promoter Score (NPS).
  • Team engagement.

Requirements

To succeed in this role, you must have:

  • A proven track record of successfully managing sales teams and delivering excellent results.
  • A strong commercial and operational focus.
  • The ability to think strategically and tactically.
  • Excellent collaboration and relationship-building skills, both internally and externally.
  • High emotional intelligence, inspiring trust, loyalty, and respect.

What We Offer

  • Competitive base salary.
  • Comprehensive health benefits.
  • Paid time off.
  • Travel benefits.
  • An employee assistance program.

We believe that people are happier and perform best when they can be their authentic selves. Our goal is to cultivate a diverse, equitable, and inclusive environment where everyone can flourish.



  • San José, San José, Costa Rica Stt Group A tiempo completo

    Descripción del PuestoPresentamos esta oportunidad para trabajar como Directora de Desarrollo Estratégico en Stt Group. En este rol, tendrás la responsabilidad de presentar anualmente el plan estratégico de trabajo, cumpliendo los objetivos de la organización.**Responsabilidades:**Presupuestar y gestionar recursos operativos.Identificar necesidades de...


  • San José, San José, Costa Rica Fitch Group A tiempo completo

    Fitch Group is a leading provider of credit ratings and research, with a strong commitment to diversity, equity, and inclusion.As an Associate Director, you will be responsible for undertaking credit ratings on new rating mandates as well as monitoring existing ratings, adhering to Fitch criteria and processes.Key Responsibilities:Undertake primary or...


  • San José, San José, Costa Rica Europe Express A tiempo completo

    USTO, comprised of Europe Express and YMT Vacations, boasts decades of experience in custom independent and group travel for North American travelers worldwide. Together, they form a significant part of the Travelopia portfolio.Company OverviewWe are a leading provider of high-quality, custom travel to Europe for our North American clients. Our team serves...


  • San José, San José, Costa Rica Exodus A tiempo completo

    We take pride in our position as travel leaders, delivering exceptional experiences to customers worldwide.Our UK Adventure division encompasses the Exodus Travels, Sawadee, and Headwater brands, offering a diverse range of experiences to discerning customers across multiple markets, including North America and Australasia.This is an exciting opportunity for...


  • San José, San José, Costa Rica Quark Expeditions A tiempo completo

    Company Overview:Quark Expeditions is a leading specialist travel group providing customers with a diverse range of unique travel experiences, including adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and sporting based school trips, corporate hospitality and...


  • San José, San José, Costa Rica Enchanting Travels A tiempo completo

    **Company Overview:**Enchanting Travels is a dynamic, innovative company that specializes in crafting bespoke journeys for discerning travelers to over 70 countries worldwide. Founded in 2004, we have made the travel dreams of thousands of guests come true.We are part of Travelopia, a world-leading specialist travel group providing unique experiences to...


  • San José, San José, Costa Rica Tcs Expeditions A tiempo completo

    We pride ourselves on being travel experts at Tcs Expeditions, a rapidly growing international travel company.Our ambition is to build the world's leading experiential travel company with over 2000 colleagues across 30 countries worldwide. We share our knowledge, expertise, and standard processes to stay at the forefront of the travel industry.The Web...


  • San José, San José, Costa Rica Tcs Expeditions A tiempo completo

    About Us:Tcs Expeditions is a pioneering luxury travel company, renowned for crafting unparalleled journeys to the world's most captivating destinations. With over 30 years of experience, we have developed and operated over 300 expeditions to more than 200 unique locations, delivering exceptional and significant experiences to our discerning guests.Our...


  • San José, San José, Costa Rica Marriott Worldwide A tiempo completo

    About the RoleWe are seeking a skilled Luxury Sales and Group Coordinator to join our team at Marriott International.Key ResponsibilitiesFoster strong relationships with clients, sales teams, and other stakeholders to drive sales growth and increase revenue.Utilize exceptional communication skills to negotiate and close deals, ensuring seamless coordination...


  • San José, San José, Costa Rica Zimmer Biomet A tiempo completo

    Zimmer Biomet seeks an experienced Warehouse Operations Director to oversee day-to-day warehouse functions, focusing on inventory management and process improvement.About the RoleThe successful candidate will be responsible for providing direction, supervision, and assignment of workload to ensure efficient warehouse operations. This includes recommending...


  • San José, San José, Costa Rica Canonical - Jobs A tiempo completo

    At Canonical, we are seeking a seasoned Senior Linux Systems Engineering Director to lead our Ubuntu Server team.About the RoleWe are looking for an experienced leader who can oversee the development and delivery of high-quality software. As a Senior Linux Systems Engineering Director, you will be responsible for managing a globally distributed team of...


  • San José, San José, Costa Rica Cigniti Technologies Cr Limitada A tiempo completo

    Job SummaryCigniti Technologies Cr Limitada is seeking an experienced Business Operations Director to lead our operations in Latin America. The ideal candidate will have a proven track record of managing and maintaining local offices, ensuring compliance with local laws and regulations.Key ResponsibilitiesCoordinate with WeWork for office supplies, access...


  • San José, San José, Costa Rica Tcs Expeditions A tiempo completo

    TCS Expeditions has been a pioneer in offering unparalleled travel experiences for over three decades. With an extensive portfolio of over 300 expeditions to more than 200 destinations worldwide, our all-inclusive journeys deliver unique and meaningful experiences in diverse locations across the globe.**Visionary Leadership Opportunity**:TCS Expeditions...


  • San José, San José, Costa Rica Cummins A tiempo completo

    About Our CompanyCummins is a global power leader that designs, manufactures, distributes and services diesel and natural gas engines and related technologies.Job SummaryWe are seeking a talented Global Supply Chain Director to lead our Central America operations, specializing in logistics for our distribution business. This role will be responsible for...

  • Sales Director

    hace 2 días


    San José, San José, Costa Rica Aleph Holding A tiempo completo

    Aleph Holding represents the world's leading digital platforms in 115+ markets, across new and existing geographies. Our mission is to empower advertisers to take full advantage of advertising capabilities without limits.Job DescriptionWe are seeking an experienced Sales Director who will lead our sales team and develop strong partnerships with key clients...


  • San José, San José, Costa Rica Epson America, Inc A tiempo completo

    About Epson America, Inc.We are seeking an Executive Support Professional to provide administrative support to our Directors and Managers in various areas of the company.Responsibilities:Assist Directors and Managers with tasks and projects as neededSupport administrative activities that facilitate the development of assigned area functionsCollaborate with...


  • San José, San José, Costa Rica Aps Resources A tiempo completo

    Aps Resources is seeking a seasoned POS Sales Director to spearhead sales activities in the LatAm region.Job SummaryThe successful candidate will be responsible for driving revenue growth, managing quality and consistency of terminal solutions, and developing strategic partnerships with key stakeholders.Key Responsibilities:Develop and execute sales...


  • San José, San José, Costa Rica Wns Denali A tiempo completo

    **WNS Denali: A Global Leader in Business Process Management**We are a global organization that combines operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics,...


  • San José, San José, Costa Rica Stt Group A tiempo completo

    En Stt Group, buscamos un Dirección de Recursos Humanos con pasión por la gestión del talento y una visión estratégica para llevar nuestros programas a nuevos niveles de éxito.Sobre el puesto:Nuestro equipo busca a un profesional experimentado en la administración de Recursos Humanos que se enfrente con confianza los desafíos de nuestra empresa en...


  • San José, San José, Costa Rica Peachtree Networks A tiempo completo

    Peachtree Networks, a rapidly expanding international telecom company with multiple global offices, presents an exciting opportunity for driven professionals to advance their careers in the dynamic field of telecommunications.Since its establishment, Peachtree Networks has recognized the importance of building a diverse and committed workforce. To achieve...