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IT Service Delivery Manager
hace 7 días
As a Transition and Integration Expert at Hewlett Packard Enterprise, you will play a critical role in delivering exceptional customer experiences through effective project management.
Key responsibilities include:
- Developing and maintaining strong relationships with internal teams and customers
- Understanding project scope and aligning it with customer business and IT needs
- Establishing stakeholder relationships and communicating effectively to maintain project scope, timeline, and milestones
- Managing customer and internal team expectations
- Identifying risks and proactively recommending solutions to mitigate or eliminate them
- Enabling curiosity to identify process improvements and operational efficiencies
- Using knowledge of HPE solutions to identify business growth opportunities
- Delivering against contractual agreements and service delivery guides
Requirements for this role include:
- A relevant secondary education or equivalent work experience
- 3+ years of experience in project management
- Proficient knowledge and proven success in project management skills
- Excellent written and verbal communication, presentation, and persuasion skills
- Proficiency in Microsoft Office suite of tools (Excel, PowerPoint, Word)
- Ability to work in a dynamic environment and manage multiple priorities
- Stakeholder management
- Critical thinking and problem-solving
- Active listening and influencing
Benefits of working at Hewlett Packard Enterprise include:
- Competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are based on qualifications, merit, and business need.
