Customer Experience Manager

hace 1 día


San José, San José, Costa Rica Intel A tiempo completo

Intel is a world leader in semiconductor manufacturing, driving innovation and growth through cutting-edge technology. As part of our Technology Development and Manufacturing Group, you will play a critical role in shaping the future of computing.

We are seeking an experienced Customer Support Manager to join our team. In this role, you will be responsible for:

Key Responsibilities

  • Serve as a manager, setting priorities for your team and ensuring seamless collaboration across boundaries.
  • Develop strong relationships with business partners, influencing upstream processes and driving results.
  • Manage an effective team, leveraging your leadership skills to drive performance and growth.
  • Utilize analytical mindset to gather insights from data, informing decisions that drive business outcomes.
  • Demonstrate communication and presentation skills, collaborating with stakeholders and building partnerships.

Qualifications

  • Advanced English Level required.
  • Minimum 3+ years of relevant experience as a leader, including People Management, Program Management, Project Management, or similar roles.
  • Prior P2P process management expertise in one or more areas.
  • Project Management tools and methodologies (e.g., PLC, PMP).
  • Unrestricted Costa Rica Work Permit.

About Intel

As the world's largest chip manufacturer, we strive to make every facet of semiconductor manufacturing state-of-the-art. Our employees are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore's Law to bring smart, connected devices to every person on Earth.



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