Technical Adoption Strategist for Ground-Breaking Support Solutions
hace 7 horas
VMware Global Support Services Opportunities
VMware Global Support Services is seeking a highly skilled Technical Adoption Strategist to drive the adoption of ground-breaking support solutions. The ideal candidate will have a strong background in program management, communication, and training.
About the Role
The Technical Adoption Strategist will be responsible for creating an immersive training experience, crafting content that captivates and educates technical support engineers, managers, and senior managers. With guidance, they will unlock the full potential of tools and assets at their disposal, propelling VMware towards unprecedented levels of adoption and usage.
Key Responsibilities
- Drive awareness about ground-breaking support solutions through targeted marketing strategies, engaging campaigns, and effective communication channels.
- Craft comprehensive training and enablement content that is both informative and engaging.
- Empower technical support engineers, managers, and senior managers with knowledge and skills needed to leverage available tools and assets to their fullest potential.
- Monitor adoption metrics and leverage feedback to refine strategies and ensure continuous improvement.
- Generate insightful reports highlighting key metrics, trends, and success stories.
Requirements
- Strong communication skills.
- Training and enablement experience.
- Marketing and awareness expertise.
- Analytical and reporting abilities.
- Collaboration and influence skills.
- Adaptability and innovation mindset.
What You'll Achieve
In the next 6-12 months, as the Technical Adoption Strategist, you will have the opportunity to achieve remarkable milestones and make a lasting impact within VMware Global Support Services. Here's an outline of what you can expect to accomplish:
- Ignite a buzz of excitement and raise awareness about ground-breaking support solutions.
- Craft comprehensive training and enablement content that empowers technical support engineers, managers, and senior managers.
- Drive adoption and encourage widespread usage of support solutions.
- Generate insightful reports highlighting key metrics, trends, and success stories.
A Competitive Salary
The estimated salary range for this role is $120,000 - $160,000 per year, depending on location and experience.
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