Business Solutions Strategist

hace 6 horas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Experian, a global information services company, unlocks the power of data to create opportunities for consumers, businesses, and society. We are proud to be recognized as one of Fortune's 100 Best Companies to work for, Forbes' 100 Most Innovative Companies, and certified as a Great Place To Work (GPTW) for its employees.

As a Business Solutions Strategist, you will assist in developing mail population segments to meet customer marketing strategies. This involves assessing and selecting appropriate resources for program delivery, serving as project coordinator for program scheduling and fulfillment, conducting final quality analysis on programs, reviewing accuracy of output, managing multiple accounts and programs simultaneously, preparing and processing program billing, providing technical consultation in the design and implementation of client programs, and providing user interface support for self-service batch program fulfillment systems.

The ideal candidate will have a Bachelor's degree in Business Administration, Industrial Engineering, or a related field, with 2-3 years of Customer Service-related experience. You should have a strong understanding of systems capabilities, software platforms, and processes, as well as knowledge of PC office software tools, Excel Intermediate, and Boolean Search/queries for SQL. Excellent English, both oral and written communication skills, good analytical and problem-solving skills, and good organizational and project management skills are also essential.

We value our employees and offer a range of benefits, including medical, life, and dental insurance, flexible work arrangements, paid time off, annual performance bonuses, education reimbursement, family bonding, bereavement leave, referral programs, and more. Experian is an Equal Opportunity and Affirmative Action employer, committed to creating a thriving, inclusive, and diverse team where people love their work and love working together. We believe that diversity, equity, and inclusion are essential to our purpose of creating a better tomorrow.

Our unique culture values individuality and encourages employees to bring their whole, authentic selves to work. We focus on what truly matters: diversity and inclusion, work-life balance, flexible work, development, engagement, collaboration, wellness, rewards and recognitions, volunteering, and more. Join us and discover the power of YOU



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