Strategic Renewal Sales Professional

hace 24 horas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Company Overview

Experian is a leading global information services company, unlocking the power of data to drive growth and opportunities for consumers, businesses, and society.

We pride ourselves on being innovative and forward-thinking, with a strong focus on diversity, equity, and inclusion. Our mission is to empower our clients to make informed decisions by providing them with high-quality data and expert insights.

Job Description

As a Strategic Renewal Sales Professional, you will play a crucial role in driving client retention and new business expansion across a defined book of business. You will be responsible for developing strong relationships with existing clients, understanding their business needs, and responding to their concerns and problems.

You will act as a liaison between the client and internal departments, ensuring seamless communication and collaboration. Additionally, you will assist in the development of accounts under the direction of senior staff, building strategic account plans, and leading regular account planning meetings.

Key responsibilities include researching client needs, determining how to bundle products to meet client requirements, informing and educating clients on new and existing projects, and utilizing product experts as a resource. You will also generate new business within existing relationships by up-selling and cross-selling other product categories.

Other key responsibilities include following up to ensure client expectations regarding quality control, deadlines, and customer service are met, presenting additional Experian product offerings that will help dealers meet their goals and objectives, maintaining customer contact databases and sales/retention processes, collecting and presenting "voice of customer" feedback to the product team for product improvement opportunities, and collaborating and teaming with peers, including internal and external business partners.

Required Skills and Qualifications

To succeed in this role, you will need:

  • 2+ years of proven sales experience and/or business development background with a strong customer focus;
  • Demonstrated experience and comfort in developing and managing senior-level client relationships;
  • Familiarity with Salesforce (or similar CRM) and Microsoft Office (Outlook, Excel, Power BI, PowerPoint);
  • Strong consultative sales and negotiation skills;
  • Experience with proven sales or account management methodology;
  • Self-starter, strong personality, and ability to network;
  • Effective presentation skills;
  • Ability to travel to the United States as needed.
Benefits

At Experian, we offer a comprehensive benefits package that includes medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, flexible work/work from home options, paid time off, annual performance bonus, education reimbursement, family bonding, bereavement leave, referral program, and more.

Others

Experian's culture is built on diversity, equity, and inclusion. We prioritize what truly matters: diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, rewards, and recognitions, volunteering, making an impact...the list goes on.



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