Strategic Sales Operations Director

hace 3 horas


San Francisco, Heredia, Costa Rica Placidway A tiempo completo

Placidway is seeking a results-driven Strategic Sales Operations Director to lead our Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving customer satisfaction and significant revenue growth.

**Core Responsibilities:**

  • Lead Daily Operations: Guide the sales team in their daily tasks, ensuring they have the necessary tools and support to succeed, focusing on modern sales techniques and customer relationship management.

Key responsibilities include managing daily sales team assignments such as lead distribution, sales pipeline management, proactive problem resolution, among other functions. The ideal candidate will actively pursue sales opportunities from a large volume of leads in an outbound sales environment.

**Required Skills and Qualifications:**

  • Bachelor's or master's degree
  • Minimum of 5 years in sales leadership, with significant customer service management experience
  • Proven success in achieving sales targets and driving customer service excellence
  • Skilled in training and developing sales teams
  • Proficient in CRM software and sales analytics tools

**Benefits:**

  • Progressive salary increases based on performance
  • Access to paid time off (PTO) for a healthy work-life balance
  • Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication
  • Additional perks, including integration events and bonuses for exceptional performance
  • Professional growth opportunities in the rapidly evolving technology industry, within one of the leading companies in medical tourism
  • Team Performance Bonuses and Annual Performance Bonus based on meeting or exceeding predefined annual sales and operational goals

**Estimated Salary Range:** $60,000 - $120,000 per year, depending on experience and qualifications.



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