Operations Manager for Strategic Growth

hace 6 horas


San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

About Us

At Midland Credit Management, Inc., we are a global team of over 4000 employees dedicated to empowering consumers on their path towards financial recovery and building a better life for themselves and their families.

We hire exceptional people who bring diversity of ideas, a collaborative spirit, and a passion for breakthrough results. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, this might be the right place for you.

Job Summary

The Senior Manager Call Center will coordinate production activities, serve as a liaison with top management, develop strategic plans, and implement operational plans. This role includes creating, implementing, and executing new strategies, improving and executing current strategies, collaborating with other departments, monitoring performance, reporting status, implementing improvements, ensuring quality, managing quality and quantity of employee productivity, and supervising a team of Group Managers and Division Managers.

Key Responsibilities:



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